Ismail Mostafa
IT Support Engineer - Communication Engineer
Information Technology.
IT Support Engineer.
36 years old
Cairo (02035) Egypt
Employed
Available
Date of Birth: 1 /10 / 1988
Nationality: Egyptian
Marital Status: Married
Military Service: Exempt final.
Nationality: Egyptian
Marital Status: Married
Military Service: Exempt final.
IT Support Engineer
Information Technology & Services Co.
Since March 2017
- Install, configure, maintain and troubleshoot Active Directory, Domain Controller, DNS, DHCP, File Server, Print Server, WSUS, WDS, IIS and solving the related problems with the users and workstations.
- Installing, configuring, testing and maintaining operating systems, application and system management tools.
- Administrating, supporting and troubleshooting servers, desktops, laptops, printers and Switches.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standard.
- Installing and administrating virtual machines using virtualization technologies especially VMware and Hyper-V.
- Installation, configuration and testing of high availability and disaster recovery solutions.
- Configuring and maintaining RAID and LVM.
- Administrating Switches, Access points, VPN and the ADSL service.
- Carry out the scheduled activities like Patch management, Log file rotation.
- Supporting LANs, internet access, and intranet systems.
- Managing Security Camera System.
- Carry out preventive maintenance for infrastructure servers and peripherals.
- Monitoring all installed systems and infrastructure.
- Ensuring that the network infrastructure is up and running.
- Troubleshoot network issues using monitoring tools.
- Provide the root cause analysis on the major incidents / problems.
- SQL Knowledge of application server administrations.
Security Installation Engineer
Audio Technology
Since August 2015
Egypt
- Installing, Servicing and commissioning of a range of CCTV systems & access control systems.
- Managing diary to ensure allocated work is completed on time.
- Attend call outs.
- Liaise with customers.
- Stock up on parts.
- Complete relevant paperwork.
- Identify potential opportunities where customers could benefit from using additional services.
Company Description
Audio Technology Co., SAE
Was founded in 1993 setting its first footprints in the Egyptian market with Audio and CCTV systems.
Now, it is considered one of the best known leading and reputable companies in the Egyptian market, and the sole distributor of many international brands.
Its scope of services covers engineering, planning, supply and installation, and after-sale services for a wide range of electronics and communications systems.
The company is staffed with 90 engineers, 20 sales representatives and 20 administrative officers.
Was founded in 1993 setting its first footprints in the Egyptian market with Audio and CCTV systems.
Now, it is considered one of the best known leading and reputable companies in the Egyptian market, and the sole distributor of many international brands.
Its scope of services covers engineering, planning, supply and installation, and after-sale services for a wide range of electronics and communications systems.
The company is staffed with 90 engineers, 20 sales representatives and 20 administrative officers.
Company website
Site Engineer
petrojet - hiteknofal
November 2014
to July 2015
Egypt
- Installation of fiber optic cable by using air blowing technology.
- Termination fiber optic cable.
IT help desk.
Ecco Outsourcing
September 2013
to October 2014
Egypt
- Install, modify, and repair computer hardware and software , Maintain daily performance of computer systems.
- Resolve technical problems with Local Area Network (LAN), Wide Area Networks (WAN), and other systems.
- Run reports to determine malfunctions that continue to occur.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Company website
