Your browser is outdated!

To ensure you have the best experience and security possible, update your browser. Update now

×

Islam El-Ghazali

SQL Server Premier Field Engineer

SQL Server
Developer
Business Intelligence
Islam El-Ghazali
31 years old
Horsham (RH13EA) United Kingdom
Professional Status
Employed
Open to opportunities
About Me
A motivated, adaptable and responsible professional seeking an entry-level position as a developer, DBA, or Systems Admin which will utilize the skills developed through the involvement in internships. During the time spent to gain the degree in Information Systems one learned to successfully combine studies with work and other commitments to show self-motivation, organization and capable of working under pressure. A dedicated person who is pursuing their utmost potential by learning as much as they can to develop their career skills and has a drive to see things through to completion. One who enjoys working on their own initiative or in a team, in short, a hard working person who is eager to learn and has a very personable and pleasant character; especially with colleagues and has an interest in Technology.
Resume created on DoYouBuzz

Production Support Analyst

eBay Enterprise
April 2015 to August 2015
King of Prussia
United States - Pennsylvania
  • Managed the website and Database operation through using operation management tools (PuTTy)
  • Lead the constructing of queries and reports generation (through SQL Developer tool) for eBay enterprise departments.
  • Self-lead the creation of tutorial manual for the department of Production Support to help train new comers.
  • Developed function modules and programs that maximize productivity and allow more proficiency and quality (e.g. automation for email classification and filtering)
  • Provided the helpdesk with a manual to configure PHP with Internet Information Services Manager (IIS).
  • Created a webpage that generates notification emails that helped reduce time in creating operational notifications.
  • Helped in the analysis of open customer issue tickets and was responsible to close the ticket after developing and implementing resolutions.