Your browser is outdated!

To ensure you have the best experience and security possible, update your browser. Update now

×

Islam El-Ghazali

SQL Server Premier Field Engineer

SQL Server
Developer
Business Intelligence
Islam El-Ghazali
31 years old
Horsham (RH13EA) United Kingdom
Professional Status
Employed
Open to opportunities
About Me
A motivated, adaptable and responsible professional seeking an entry-level position as a developer, DBA, or Systems Admin which will utilize the skills developed through the involvement in internships. During the time spent to gain the degree in Information Systems one learned to successfully combine studies with work and other commitments to show self-motivation, organization and capable of working under pressure. A dedicated person who is pursuing their utmost potential by learning as much as they can to develop their career skills and has a drive to see things through to completion. One who enjoys working on their own initiative or in a team, in short, a hard working person who is eager to learn and has a very personable and pleasant character; especially with colleagues and has an interest in Technology.
Resume created on DoYouBuzz

SQL Server Premier Field Engineer

Microsoft
Since December 2016
Full-time
Malvern
United States - Pennsylvania
  • Deliver high quality onsite and remote technical support to dedicated customers for all versions of SQL Server starting with SQL Server 2008.
  • Focus on timely resolution of problems in my customer’s environment focusing on the root cause analysis, training, and prevention of reoccurrences.
  • Provide proactive guidance and best practices regarding SQL Server to avoid outages, improve performance and reduce downtime.
  • Write and deliver custom SQL Server training based on customer needs.
  • Partner with customer to develop a vision and strategy regarding SQL Server Migration or Update.
  • Provide architecture recommendations that benefit customer in the long run and help with manageability and reduced downtime.
  • Provided on call duty for critical customers.
  • Completed (40) internal accreditations for SQL Server; workshops and deliveries.

Database Developer and Architect

Missing Asset Services Worldwide
September 2015 to December 2016
Full-time
Horsham
United Kingdom
  • Lead the creation and design of databases using MySQL Workbench
  • Constructed a search engine for online website using JavaScript, PHP, HTML and MySQL.
  • Monitored database performance through using different tools such as Microsoft SQL Server and MongoDB for better performance.
  • Analyzed and implemented configuration settings for Microsoft Windows Server 2012 R2 and Installed Microsoft SQL Server 2014 for development and testing purposes.
  • Guided the importing and integrating MySQL database onto the Google Cloud.
  • Developed and configured Google Cloud Server for database and search engine.
  • Created internal search system for solicitors and automated mailing letter.

Production Support Analyst

eBay Enterprise
April 2015 to August 2015
King of Prussia
United States - Pennsylvania
  • Managed the website and Database operation through using operation management tools (PuTTy)
  • Lead the constructing of queries and reports generation (through SQL Developer tool) for eBay enterprise departments.
  • Self-lead the creation of tutorial manual for the department of Production Support to help train new comers.
  • Developed function modules and programs that maximize productivity and allow more proficiency and quality (e.g. automation for email classification and filtering)
  • Provided the helpdesk with a manual to configure PHP with Internet Information Services Manager (IIS).
  • Created a webpage that generates notification emails that helped reduce time in creating operational notifications.
  • Helped in the analysis of open customer issue tickets and was responsible to close the ticket after developing and implementing resolutions.

Quality Management Analyst

PJM Interconnections
October 2012 to March 2013
Internship
Audubon
United States - Pennsylvania
  • Created a mailing script to send reports and errors which helped log unexpected errors.
  • Developed an archiving script to archive log files which reduced manual work and memory space.
  • Produced a script that integrates Tortoise SVN into IBM Clear Quest to help organize the company for auditing purposes.
  • Programmed a script to automate user queries in IBM's Clear Quest which was accessible for users and eliminated manual search.

IT and Computer Support Volunteer

Ronald McDonald House
September 2011 to September 2012
Volunteer Work
Philadelphia
United States - Pennsylvania
  • Educated staff in simple and easy to fix issues to save time.
  • Explored complicated trouble shooting issues to solve future staff issues.
  • Microsoft office 365 cloud computing project coordinator and helped upgrade the staffs’ emails.
  • Setup and organized company server, user names and computer details to maintain up to date information.
  • Utilized company database for data entry and queries which helped reduce the Data admin from low priority tasks.
  • Computer hardware and software maintenance to improve both guests’ computers performance and staffs’ computer performance.