Isabelle Brami - Certified Trainer and Telecom Consultant

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Experiences

Owner of the company AFCS
Consultant and Trainer in Telecommunication
Technical Audit in Contact Center environment

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Project Manager
Consultant and Trainer in Telecommunication
Development of personnalised documentation and user guides
Technical Audit

Trainer in Telecommunication
Development of personnalised documentation and user guides
Technical Audit in Contact Center

Skills

AVAYA
CISCO
ALCATEL LUCENT
AASTRA

Education

Programmation of AVAYA Contact Center

Administration Level 1 for the PABX AVAYA

Explotation of Statistic Reports in the CMS

Learn how to increase efective relations in your professional and personal world.
Develop specific skills to target your objectives