AFCS is a company that provides telecommunication and contact center consultancy and training. Our service offers are based mostly on training skills for the understanding and optimisation of new telecommunication tools that companies and contact center will use from day to day in their business. AFCS proposed also to support end users, call center agents, managers, supervisors or PBX Administrators by providing personalized user guide and tutorial that can be find directly on the intranet of the company. We are present with you on a go live day to make after care for the users. We are also providing consultancy and audit of your existing telecom system with debrief and report to propose concrete solutions for the optimisation of your business.
