Monitor top selling products, ensure that the Amazon website content is accurate and up to date by identifying and correcting the catalog errors, and also improve the existing content of these products (images, product features, technical specifications, product description);
Procure, in a timely manner, from vendors and manufacturers, the necessary documentation for a correct classification and storage of the dangerous goods in the fulfillment centers;
Communicate with vendors and manufacturers over the phone to help ensure a smooth data flow;
Investigate catalog related complaints that come directly from the customers or third party sellers through a ticketing system, and find solutions to resolve the issues in a timely manner;
Mentor new joiners in the team through e-mails, group presentations, and group or individual tutoring;