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Ines Ben Dhaoui

Ines Ben Dhaoui

Financial Services Management & Information Technology Consulting

"If opportunity doesn't knock, build a door"
32 years old
Driving License
Tunis Tunisia
Employed Open to opportunities
I am a Polytechnic Engineer and a Financial Services Industry Consultant who aimed to bring my knowledge, mindset and enthusiasm wherever I go and in whatever I do
Resume created on DoYouBuzz
  • DATA ANALYTICS
    AMEN BANK (Tunisia,January-February 2017):Organizational and operational transformation of the recovery subsidiary of Amen Bank
    o Data Management and Data Processing (Big Data) using R
    o Analysis of maturities behavior by client typology, credit typology, and by credit category (short term, Medium and Long term), by region and by agency
    o Establishment of the recovery target based on the old payment behavior analysis and the bank segmentation strategy
    o Construction of litigious Business Plan of the 2017 - 2021 maturities (Assumptions, target objectives, ..)
  • Global Banking System Transformation
    BCM (Mauritania, 2016): Design of the master plan for setting up a new information system
    o Information System Guiding Principles
    o Functional Analysis of Business Needs
    o Study of the scenarios of implementation of the target IS
    o Construction of the implementation trajectory
    o Technical needs analysis: infrastructures and materials
    o Five-Year Plan for the Implementation of the SDSI Projects
  • ANTI-MONEY LAUNDERING
    Attijari Bank (June-July 2017) : Audit of the compliance function and the AML-FT device
    o 360 analysis of the AML-FT compliance function: scope, operational process, tools and IS, reporting and synergies, organization
    o Benchmarking best national and international practices
    o Identification of key projects and quickwins
    o Development and implementation of the Roadmap
  • ORGANIZATIONAL TRANSFORMATION
    Central Bank of Mauritania BCM (March 2017- In progress): Organizational redesign and process re-engineering
    o Diagnosis, identification of structural deficiencies and waste in terms of cost and time within the processes
    o Optimization and development of target processes
    o Identification of the target organization of the bank, as well as the function sheets
    o Elaboration of the transitional organizational transformation plan of the bank
  • STRATEGY DEVELOPMENT PLAN
    BMICE (Maghreb Union, 2016): Development of five-year development plan
    o External analysis
    o Setting strategic direction of the bank
    o Definition of the "Vision, Mission and Values" of the institution
    o Definition of the resource mobilization policy
    o Establishing Strategy development and director of SI scheme
    o Definition of the governance rules
    o Definition of the target organization and HR policy
    o Definition of commercial and marketing policy
    o Development of the bank's communication policy and communication plan for the bank's start-up phase
  • PROCESS REENGINEERING, COMMERCIAL AND OPERATIONAL EFFICIENCY
    BMCI (Mauritania, 2016): Setting up an Operational and Commercial Excellence program
    o Assessment of existing process to identify and analyze waste (Lean Management methodology)
    o Diagnosis of network commercial dynamics (the 5 P’s Marketing mix analysis : Product, Price, Promotion, Place and People)
    o Re-design of the process in a logic of efficiency and customer satisfaction (Voice Of Customer)
    o Identifying and launching quicks-wins
    o Modeling the new branch concept
    o Performance Management and change conducting
  • INTERNAL CONTROL, RISK MANAGEMENT AND BANK REGULATION
    BIAT (Tunisia, 2015): Evaluation of the Bank’s internal control system
    o Assessment of the Internal Control system according to COSO 2013, Basel regulations and development of a new organization.
    o Summary of improvement lines
    o Developing an implementation roadmap for strengthening the internal control system
    o Establishing an optimal organization of all control structures