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Inelsi Joga

Customer Experience Specialist

Inelsi Joga
34 years old
Montpellier France
Professional Status
Nearing graduation
Available
About Me
A multilingual, soon-to-be master's graduate specialized in customer experience strategy. My work experience relates to the eye care and eyewear retail industries. As a result of possessing leadership skills, highly ethical standards and cultural competence, I successfully contributed to the improvement of efficiency in the customer experience design, as well as talent development of the company.
Detailed Description
  • Assessed customer service by calling every customer and analyzing results on Excel.
  • Launched a press conference for two new marketing campaigns: total warranty services, discounts for medium-quality products.
  • Attended TV shows to promote the new total warranty services.