Provided new and current talent with constant, one-on-one training on value creation, procedures, management, sales strategies, new technology, and accounts receivable improvement. Also an intensive one-month implementation of a new accounting/POS software (Oct.-Nov. 2011).
Devised advertising campaigns for social media, and print ads in partnership with an outsourcing advertising company.
Assessed customer experience based on perceived value, satisfaction and referral rate.
Negotiated, and scheduled purchases for the individualized supply of branches.
