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HOUSSAM
BAHLOUL
Curriculum Vitae
Employed
Open to opportunities
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Moroccan
Adresse : N 329 HAY ZAITOUNE TIKIOUINE
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Real-Time Analyst (WORKFORCE MANAGEMENT).
WEBHELP
May 2016 to November 2020
Agadir
Morocco
Managment of the service level agreements when various conditions are met. Main focus: Call volume, daily attendance, and schedule breaks. Assist with creation if metrics and service targets.