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Kim Hopkins

Administrative Professional

Customer Service
Database Administration
Marketing
Advertising
Business Management
Professional Status
Employed
Available
About Me
I'm a dependable, organized, and creative team player offering 15+ years of experience in various administrative support roles. My areas of expertise include project management, database administration, and customer relations. I'm an excellent communicator with the ability to interact effectively with students, staff, and faculty at all levels. I've been recognized for improving office systems and procedures to increase efficiency.
Resume created on DoYouBuzz
  • Coordinate and implement marketing and outreach for the Education Abroad Office, including public relations, event planning, advertising, website management and social media
  • Design and produce promotional materials, such as brochures, posters, displays, novelty items, and other publicity materials
  • Present to academic classes, student groups, admissions events, regional campuses, and others
  • Coordinate program logistics and administrative support for program staff, including room reservations and catering
  • Compile data and prepare complex reports in Excel
  • Oversee the maintenance of the Education Abroad website and social media accounts, maintain the Terra Dotta system, including the application and travel registration systems
  • Assist with emergency response communications
  • Supervise five front office student workers
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  • Handled all aspects of advertising for four magazines, two weekly e-newsletters, two websites, and one online directory
  • Acted as liaison between sales team and clients by communicating via phone, email, video conferencing, and in-person meetings
  • Developed marketing campaigns to attract new advertising and subscription revenue
  • Executed barter agreements with tradeshows and other outlets to promote the company
  • Monitored sales and produced weekly and monthly sales and budget reports
  • Managed accounts receivable for 100+ accounts: Invoicing, processing payments, collections
  • Oversaw student interns
  • Successfully led project of migrating to new database in 2015
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  • Microsoft Excel
    Advanced
  • Microsoft Word
    Advanced
  • Microsoft PowerPoint
    Good
  • Microsoft Publisher
    Good
  • Microsoft Access
    Intermediate
  • PeopleSoft
    Good
  • Outlook
    Expert
  • Adobe Acrobat
    Advanced
  • Wordpress
    Advanced
  • Constant Contact
    Expert
  • Google Apps
    Advanced
  • Google Analytics
    Good
  • Quickbooks
    Intermediate
  • FileMaker Pro
    Advanced
  • Skype
    Expert
  • Trello
    Expert
  • Terra Dotta
    Advanced
  • Social Media
    Good
  • Photoshop
    Intermediate
  • Youth For Understanding Host Parent - 2015/2016
  • Coventry-Qingdao China Host Parent - 2011/2012
  • Company Parties/Picnics
  • Long Distance Swimming
  • Running
  • Hiking
  • Reading