Hong Cam Tu Nguyen
Intern Position
Professional Status
Student
Open to opportunities
About Me
NGUYEN HONG CAM TU
Ho Chi Minh City, Vietnam.
A senior student of University of Social Sciences and Humanities in Tourism course - Major: Hospitality Management.
Love studying languages.
Passion in Human Resources and Customer Service.
An honest, motivated, approachable, customer-focus, responsible person who has moderately good academic and also enthusiastically participate in many activities not only in school but also outside.
Ho Chi Minh City, Vietnam.
A senior student of University of Social Sciences and Humanities in Tourism course - Major: Hospitality Management.
Love studying languages.
Passion in Human Resources and Customer Service.
An honest, motivated, approachable, customer-focus, responsible person who has moderately good academic and also enthusiastically participate in many activities not only in school but also outside.
The Pizza Company
Customer Service Center
Since February 2017
- Receive customers' orders through phone, confirm their orders again and send to restaurant in charge of customers' address area.
- Consult customers the current promotions .
- Recommend customers the best options for their orders (toppings, sauce, crust, size, ...)
- Listen to customers' complaints, apologize them and find solutions.
- Receive orders from restaurants
Sofitel Saigon Plaza
Human Resources Trainee
March 2017
to July 2017
- Assist Recruitment Executive in screening candidate's CV, making quick interview through phone call to check their English skills, experiences, schedule, ...
- Arrange schedule and venue to interview
- Coordinate candidates through interview rounds
- Briefing essential documents for selected candidate
- Take their fingerprints, try uniform, take photo before their starting date
- Escort newcomer to their department on their first day
- Assist Learning & Development Manager in translating articles on internal website and stick on notice board
- Assist Learning & Development Manager in translating HACCP documents
- Input departmental training data
- Assist Learning & Development Manager in preparing training class, input participants and making training bond
- Assist Admin in searching out travel agent and contact them for Ambassador yearly outing
- Assist Admin in making weekly menu and meal management
- Assist Admin in making name tag for Ambassadors
- Assist Admin in providing and contacting department to receive Bao Viet healthcare card
International Travel Expo - HCMC Department of Tourism
MEDIA TEAM COORDINATOR
September 2016
- Pick up media team from airport to hotel.
- Support media team from hotel to events and workplaces.
- Inform schedule and work itineraries to media team.
- Provide administratives support to professionals: press team, magazine team, photoshoot team.
- Design city tour and guide media team.
- Send media team off.
Renaissance Riverside Hotel Saigon - Marriott Corporation
HOUSEKEEPING POSITION
June 2016
to September 2016
Internship
Ho Chi Minh City
Vietnam
- Room Attendant - Making up guests' rooms
- Public Area - Cleaning up public inside and outside hotel
- Laundry - Washing and drying clothes of staffs and guests.
Ho Chi Minh Communist Youth Union
VOLUNTEERS TO SUPPORT EXPYs OF SSEAYP 2015
November 2015
Volunteer Work
Ho Chi Minh
Vietnam
- Assigned members who joined this program to pick up exPYs at the airport, to bring them to the hotel and to be a city tour tourguide.
- Supported Vietnam Committee also exPYs during one SSEAYP week, especially the Welcome Ceremony, Reunion on Board and Send-off Ceremony.
HCMC University of Social Sciences and Humanities - International Exchange Club (IEC)
HONORED-MEMBER & GROUP LEADER
Since 2013
Volunteer Work
Ho Chi Minh
Vietnam
- Member since 2013.
- Participant of CET Academic Programs - Roommate with American friend in Fall 2016.
- Representative from Vietnam with 6 members in USSH Department of Tourism join the program "Tourism Youth Ambassadors in Mekong Sub-region 2016" in Phnom Penh, Cambodia.
- Representative from USSH with 6 members in IEC join "For non-english major students: English Olympiad contest 2015".
Award: Second Prize. - Buddy with American friends in Scavenger Hunt (CET Academic Programs) - 9/2015.
- Group leader of 15 members since school year 2014 - 2016 in IEC.
- Representative with 6 other members from USSH - IEC joined "3rd Magic Window Music Competition" in December 2014 – Organized by University of Economy Law.
Award: Second Prize. - Volunteer Foreign Tourists Supporter in Green Summer Campaign 2014.
- Representative with others from USSH - IEC welcome many delegates from several countries: America, Canada, Singapore, Japan, Korea, ...
- Representative with others from USSH - IEC welcome SSEAYP delegate in 2013.
Company Description
International Exchange Club (IEC) is a project of HCM USSH Communist Youth Union and International Co-operation Office. This club focuses on organizing culture exchange programs with international delegates visiting the school.
POSE COMPANY - Events, Magazines, Photos
Counter Agent for Future Now Music Festival 2015
July 2015
Volunteer Work
Ho Chi Minh
Vietnam
- Checking GA tickets.
- Wearing bracelets.
- Providing T-shirts for guests.
