Hong Cam Tu Nguyen

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Experiences

Receive customers' orders through phone, confirm their orders again and send to restaurant in charge of customers' address area.
Consult customers the current promotions .
Recommend customers the best options for their orders (toppings, sauce, crust, size, ...)
Listen to customers' complaints, apologize them and find solutions.
Receive orders from restaurants

Assist Recruitment Executive in screening candidate's CV, making quick interview through phone call to check their English skills, experiences, schedule, ...
Arrange schedule and venue to interview
Coordinate candidates through interview rounds
Briefing essential documents for selected candidate
Take their fingerprints, try uniform, take photo before their starting date
Escort newcomer to their department on their first day
Assist Learning & Development Manager in translating articles on internal website and stick on notice board
Assist Learning & Development Manager in translating HACCP documents
Input departmental training data
Assist Learning & Development Manager in preparing training class, input participants and making training bond
Assist Admin in searching out travel agent and contact them for Ambassador yearly outing
Assist Admin in making weekly menu and meal management
Assist Admin in making name tag for Ambassadors
Assist Admin in providing and contacting department to receive Bao Viet healthcare card

Pick up media team from airport to hotel.
Support media team from hotel to events and workplaces.
Inform schedule and work itineraries to media team.
Provide administratives support to professionals: press team, magazine team, photoshoot team.
Design city tour and guide media team.
Send media team off.

Assigned members who joined this program to pick up exPYs at the airport, to bring them to the hotel and to be a city tour tourguide.
Supported Vietnam Committee also exPYs during one SSEAYP week, especially the Welcome Ceremony, Reunion on Board and Send-off Ceremony.

Member since 2013.
Participant of CET Academic Programs - Roommate with American friend in Fall 2016.
Representative from Vietnam with 6 members in USSH Department of Tourism join the program "Tourism Youth Ambassadors in Mekong Sub-region 2016" in Phnom Penh, Cambodia.
Representative from USSH with 6 members in IEC join "For non-english major students: English Olympiad contest 2015".
Award: Second Prize.
Buddy with American friends in Scavenger Hunt (CET Academic Programs) - 9/2015.
Group leader of 15 members since school year 2014 - 2016 in IEC.
Representative with 6 other members from USSH - IEC joined "3rd Magic Window Music Competition" in December 2014 – Organized by University of Economy Law.
Award: Second Prize.
Volunteer Foreign Tourists Supporter in Green Summer Campaign 2014.
Representative with others from USSH - IEC welcome many delegates from several countries: America, Canada, Singapore, Japan, Korea, ...
Representative with others from USSH - IEC welcome SSEAYP delegate in 2013.

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Education

Senior student - Hospitality Management.

Honored to get the title "The 5 Good Student" Award from USSH Union of Student 2015.

Skills

Intern Position