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Hong Cam Tu Nguyen

Intern Position

Hong Cam Tu Nguyen
Professional Status
Student
Open to opportunities
About Me
NGUYEN HONG CAM TU
Ho Chi Minh City, Vietnam.

A senior student of University of Social Sciences and Humanities in Tourism course - Major: Hospitality Management.

Love studying languages.

Passion in Human Resources and Customer Service.

An honest, motivated, approachable, customer-focus, responsible person who has moderately good academic and also enthusiastically participate in many activities not only in school but also outside.
Resume created on DoYouBuzz

The Pizza Company

Customer Service Center
Since February 2017
  • Receive customers' orders through phone, confirm their orders again and send to restaurant in charge of customers' address area.
  • Consult customers the current promotions .
  • Recommend customers the best options for their orders (toppings, sauce, crust, size, ...)
  • Listen to customers' complaints, apologize them and find solutions.
  • Receive orders from restaurants

Sofitel Saigon Plaza

Human Resources Trainee
March 2017 to July 2017
  • Assist Recruitment Executive in screening candidate's CV, making quick interview through phone call to check their English skills, experiences, schedule, ...
  • Arrange schedule and venue to interview
  • Coordinate candidates through interview rounds
  • Briefing essential documents for selected candidate
  • Take their fingerprints, try uniform, take photo before their starting date
  • Escort newcomer to their department on their first day
  • Assist Learning & Development Manager in translating articles on internal website and stick on notice board
  • Assist Learning & Development Manager in translating HACCP documents
  • Input departmental training data
  • Assist Learning & Development Manager in preparing training class, input participants and making training bond
  • Assist Admin in searching out travel agent and contact them for Ambassador yearly outing
  • Assist Admin in making weekly menu and meal management
  • Assist Admin in making name tag for Ambassadors
  • Assist Admin in providing and contacting department to receive Bao Viet healthcare card

International Travel Expo - HCMC Department of Tourism

MEDIA TEAM COORDINATOR
September 2016
  • Pick up media team from airport to hotel.
  • Support media team from hotel to events and workplaces.
  • Inform schedule and work itineraries to media team.
  • Provide administratives support to professionals: press team, magazine team, photoshoot team.
  • Design city tour and guide media team.
  • Send media team off.

Renaissance Riverside Hotel Saigon - Marriott Corporation

HOUSEKEEPING POSITION
June 2016 to September 2016
Internship
Ho Chi Minh City
Vietnam
  • Room Attendant - Making up guests' rooms
  • Public Area - Cleaning up public inside and outside hotel
  • Laundry - Washing and drying clothes of staffs and guests.

Ho Chi Minh Communist Youth Union

VOLUNTEERS TO SUPPORT EXPYs OF SSEAYP 2015
November 2015
Volunteer Work
Ho Chi Minh
Vietnam
  • Assigned members who joined this program to pick up exPYs at the airport, to bring them to the hotel and to be a city tour tourguide.
  • Supported Vietnam Committee also exPYs during one SSEAYP week, especially the Welcome Ceremony, Reunion on Board and Send-off Ceremony.

HCMC University of Social Sciences and Humanities - International Exchange Club (IEC)

HONORED-MEMBER & GROUP LEADER
Since 2013
Volunteer Work
Ho Chi Minh
Vietnam
  • Member since 2013.
  • Participant of CET Academic Programs - Roommate with American friend in Fall 2016.
  • Representative from Vietnam with 6 members in USSH Department of Tourism join the program "Tourism Youth Ambassadors in Mekong Sub-region 2016" in Phnom Penh, Cambodia.
  • Representative from USSH with 6 members in IEC join "For non-english major students: English Olympiad contest 2015".
    Award: Second Prize.
  • Buddy with American friends in Scavenger Hunt (CET Academic Programs) - 9/2015.
  • Group leader of 15 members since school year 2014 - 2016 in IEC.
  • Representative with 6 other members from USSH - IEC joined "3rd Magic Window Music Competition" in December 2014 – Organized by University of Economy Law.
    Award: Second Prize.
  • Volunteer Foreign Tourists Supporter in Green Summer Campaign 2014.
  • Representative with others from USSH - IEC welcome many delegates from several countries: America, Canada, Singapore, Japan, Korea, ...
  • Representative with others from USSH - IEC welcome SSEAYP delegate in 2013.
Learn more

POSE COMPANY - Events, Magazines, Photos

Counter Agent for Future Now Music Festival 2015
July 2015
Volunteer Work
Ho Chi Minh
Vietnam
  • Checking GA tickets.
  • Wearing bracelets.
  • Providing T-shirts for guests.

Undergraduate Bachelor's Degree in Tourism

HCMC University of Social Sciences and Humanities

2013 to 2017
Senior student - Hospitality Management.

Honored to get the title "The 5 Good Student" Award from USSH Union of Student 2015.
  • Teamwork
    Expert
  • Communication
    Advanced
  • Customer Service
    Advanced
  • Problem Solving
    Good
  • Leadership
    Good
  • Microsoft Word
    Good
  • Microsoft Excel
    Intermediate
  • Microsoft PowerPoint
    Intermediate
  • Vietnamese
    Expert
  • English
    Good
  • Spanish
    Notions