An avid reader, with hands-on experience in Designing and Implementing Management Information Systems (MIS) for Small & Medium Enterprises (SME's) and Family Managed Businesses (FMB's). A Career coach and Mentor for Employees.
Group General Manager - Customer Support & Supply Chain
Kalpsutra Chemicals Pvt. Ltd.
Since March 2009
A Fragrance & Flavour - Family Business Company
As a core group member, am responsible for:
Training & Development of key personnel in the business
Voice of Customer in the organization
Designing and Implementation of key Management Information Systems
Supply Chain specialist
Heading Compliance Audits - IMS, EcoVadis, SEDEX and the likes - Company Champion
Various Roles - Consultant / Professor, CEO / Head Marketing
Diverse Family Managed Businesses
July 2000
to January 2009
Consultant at College, Fabric Sourcing, Steel Procurement and others
A near decade of experiences at diverse Family Managed Businesses as below:
Consultant: Teaching and Recruiting Students and Faculty for a college - WIGAN & LEIGH of UK at its Mumbai campus - 2 years
CEO - Responsible for Sourcing Grey Fabrics at ELITE INC. - Coimbatore - 5 years
HEAD Marketing / Procurement for Steel and Manufacture of BALL BEARINGS at ROLEX RINGS, Rajkot - 2 years
Manager - Exports
Mafatlal Industries Ltd.
August 1991
to July 2000
Mumbai
India
Joined the company as a Trainee Engineer (1991) through Campus placement. Sponsored by the company for a 2 year full time MBA program at S P Jain, Mumbai.
Re-joined as Deputy Exports Manager (Grey Fabrics) and was promoted to MANAGER (Exports) in a year. My major role was to "develop" new markets and "service" the existing customers. Developed the FRANCE market and was responsible for servicing Italy, France and UK markets.
Education
Post Graduate Diploma in Management
S.P. Jain Institute of Management & Research, Mumbai - INDIA
August 1992
to August 1994
General Management and Manufacturing Management.
Selected & sponsored for this program by Mafatlal Industries Ltd., Mumbai - India
Summer Internship - was at my sponsoring company - Mafatlal Ind. Ltd. Organizing Member of the Alumni Committee
Bachelor in Textiles
Veermata JijabaiTechnological Institute, Mumbai - INDIA
June 1987
to June 1991
Bachelor In Textile Technology from Asia's reputed Engineering Institute. University topper for two consecutive years (1990 & 1991)
Interests
Bibliophile
Proud to have an UPDATED mini library at home
Reading interests: Self Development, History and 'anything under the sun' books. Likes: Stephen Covey, Eliyahu Goldratt, Devdutt Pattanaik, Ramchandra Guha, Harvard Business Review, Readers Digest, National Geographic, others.
Skills
Managerial / Professional / Personal
Leadership - Motivating and Empowering team - in all my assignments.
Planning & Organizing - Customer Service and SCM - present role.
Persuasiveness - Procurement Professional throughout my career. A thorough skill.
Problem Solving - Systematic and Rational judgements based on information
Oral & Written Communication - Coordination and Presentations. I am the company's 'Train the Trainer'.
Interpersonal Sensitivity - respecting others in decision making
Resilience - Calm under pressure
Personal Motivation - has seen me through decade of odd jobs
Strategic Thinking - Seeing the COMPLETE picture. Would loose battles to win the WAR.