EXTERNALIZED CIO / AUDITS SECURITY AND GDPR / CALL CENTER / SERVICE DELIVERY Our goal: to favor quality over quantity, to accompany you on your business objectives by transforming the computer constraint into added value. EXTERNALIZED CIO : our IT managers support you in choosing the right solutions for your business (performance, costs, reliability, etc.) then you can have your company managed by another low-cost company for the daily hassles Security audits and GDPR : our teams can evaluate your information system’s security audit (network, hardware, software, security policy, RGPD, etc.) and offers solutions that are always adapted to your company Call center: our teams specialized in call center high frequency calling solutions, we have our own infrastructure based in France in datacenter level 3. Provision of services: Work in project mode is part of our DNA, we can assist you in the drafting of your specifications but also in all types of IT projects (security, optimization, advice, deployment, etc.) Do not hesitate to contact us for more information.
Backup of IT Director -Management of two professional engineers, a system and network administrator, two level 1 supports -Providers management -Project management -Budget management and purchases (350 000 €) -Support and user training Projects:
Total installation of two new sites (network, system, security, premises, project management, ...) and link to the IS. -IPN negotiation and installation for 2 new SIP TRUNKS (redundancy, load balancing, cost routing) -Recast and electric balancing ofserver room. -Recast of network architecture (HP Procurve, Fortinet, SAN Arrays, VMWare, IPSEC redesign) -Recast of the system architecture (Windows Server) -Recast security (firewall, security policy, backup) -Installation of active directory, multi site multi domain (approval relationship) -Zabbix & Xymon monitoring analysis -Industrialization of the IS -Recast of Wifi (Aerohive cloud solutions multi VLAN / SSID) -Recast of backups (DRP / BCP / Risk analysis - Veam backup - VSQUARE - Backup Assist - ThinWare) -Installation of a preproduction (Vocalcom business software) -Installing link redundancy and automated balancing -Installation of an electronic document management (Sharepoint 2013) -QOS and a filtering by category. -Set up a project management tool (Wrike) -Virtualization of the IS (VMWare ESXI 6 & VMWare Hypervisor 6) -Deployment and configuration of Microsoft Office 365 -Install an maintenance of pre-deployment environment (Wsus) -Active Directory Management (DNS / DHCP / GPO / GPP / WSUS / FILES / DFS / etc) -Environment Windows (2003 - & gt; 2016/7 - -> 10) -SAN Dell MD 32 series & NAS -Redaction of procedures
Establishment, management and administration of information system's architecture for the opening of the Hotel Akoya 5 *.
-Negotiation of quotations and budget management (350 000 €) -Management of the pre-opening project with milestones (May to October 21, 2015), coordination of service providers (9 companies) -Management of a graphic designer and IT Technician -Deployment of high availability messaging (HA 99.99%) -Training collaborators -Deployment GED Iso 27018 (Lumdrive) -Installation of the fiber & local network with BCP and DRP (Zeop + Orange) -Setting up a dedicated link & stream on TV with QOS and customisation for each customer. -Intranet deployment (Joomla) -Deployment ticket management tool + park inventory (GLPI + OCS Inventory) -Deployment PMS Micros Fidelio Suite 8 -Wireless deployment with log system, access control and bandwidth management -Deployment of POS, network printers, command and ticket printers -Management and administration LDAP (active directory) with remote RDS sessions -Setting remote sessions with certificate for homeworking (RDS) -Administration Windows Server 2012 R2, Windows 10 Hyper V management (network resources, volumetry, RAM, CPU, etc.) -Administration Trend Micro Antivirus Suite -Google Apps for Business (Drive, Gmail, Google Docs, Google Calendar) -Installation of an IPBX (Xorcom) -Ip TV Management (Eona & DES Management) -Deployment Let sign it (e-mail signature tool with click tracking) -Creation of 3 conference rooms (high brightness full HD video projector, speaker, microphone, screen, wiring, telephony) -Sound management of the site (Bose) -Management and maintenance servers (virtual and physical) -Set up a backup plan (NAS / Bands / Cloud / Acronis / Windows Backup / Backupify) -Setting up a business recovery plan (Replication between sites) -Technical recipe (Fluke) -Administration (configuration, maintenance, security, link aggregation, etc.) HP switches
In charge of the information system under the responsibility of the IT Director.
-Negotiation and budget management (50 000 €) -Sales support for solution architecture. -Deploy, configure, manage phone platform for support US / UK / FR (Diabolocom) -Deploy and configure a remote control solution (Team Viewer) -Deploy, configure, manage a centralized update server (Windows WSUS 2012) -Deploy, configure, manage a deployment server (Windows MDT / WDS 2012) -Deploy, configure, manage an antivirus server (Kaspersky Endpoint 10) -Deploy, configure, manage a collaborative work server (Microsoft Sharepoint 2013) -Deploy, configure, manage ticket tool and fleet management with SLA (GLPI / OCS) -Deploy, configure, manage backup tools (Backupify, HP Data Protect, Synctoy) -Administration of virtual environments under VmWare ESXI 5
Writing of procedures, documentation and tutorials. -Update of Active Directory 2008R2 server (GPO, Groups, Users, Scripts, ...) -Installation, configuration, hardware administration Cisco (Vlan, configuration, spanning tree, ...) -Update the Windows XP computer environment to Windows 7 64 then Windows 10. -Management of stocks (computer equipment, telephony, mobile lines, etc.)
-Install an active directory with roaming profiles and GPO (deployment of network drives, printers, etc.) -Setting up a password strategy -Setting up remote desktop via VPN -Installation of a videoconferencing tool
Specialization Security of information systems Engineering school in work-study contract - Memory on the impact of Cloud Computing on the governance of information systems - https://goo.gl/b508vO