Over 8 years of experience in Information Technologies and IT Supports Computer skills include: ITIL V3 certified, Active Directory, MS Servers and Exchange, Virtualization, Ricoh/HP Printer support, Polycom Video Conference, Avaya IP phones, Mobility support Apple Android Windows Mobiles, MS Office 2017 Office 365 Professional communication skills include fluency in English and French Strong background in Desktop Support field and Hardware Computing Proven skills in communication and interpersonal skills Demonstrated ability to work as part of a team as well independently