Henrique Ermida
Senior Advisor | Business Development Manager | Marketing Lead ||
Professional Status
Consultant
Available
About Me
Who am I?
I’m a father of twins (Mel & Diogo), ex-rugby player, Anglia University Alumni (Cambridge), and a devoted Senior Manager with 15+ years management experience in several areas. I have worked in projects, for companies such as IBM, Google, Accenture, TELUS International, Zazzle, Apple and Unilever.
Furthermore, I have successfully managed several projects across all areas, including B2B/B2C Service Operations, Marketing, E-Commerce, Rich Media, Android Apps, F&A, among others.
From 2019-2022, in addition to my daily tasks of Marketing Director and member of the board, I took on several additional responsibilities to help the company, in areas where my expertise could add value. These roles included Project Management, Product Owner (for an app) and due to my background in HR (bachelor) and multilingual skills, I worked alongside HR to help the Department source new candidates, acting as an interim Talent Acquisition Manager.
In 2023, I have embraced a role as a Senior Advisor and Business Developer Manager for the Portuguese Market.
I’m a father of twins (Mel & Diogo), ex-rugby player, Anglia University Alumni (Cambridge), and a devoted Senior Manager with 15+ years management experience in several areas. I have worked in projects, for companies such as IBM, Google, Accenture, TELUS International, Zazzle, Apple and Unilever.
Furthermore, I have successfully managed several projects across all areas, including B2B/B2C Service Operations, Marketing, E-Commerce, Rich Media, Android Apps, F&A, among others.
From 2019-2022, in addition to my daily tasks of Marketing Director and member of the board, I took on several additional responsibilities to help the company, in areas where my expertise could add value. These roles included Project Management, Product Owner (for an app) and due to my background in HR (bachelor) and multilingual skills, I worked alongside HR to help the Department source new candidates, acting as an interim Talent Acquisition Manager.
In 2023, I have embraced a role as a Senior Advisor and Business Developer Manager for the Portuguese Market.
F&A Process Transition Lead || Unilever Accounts Receivable Lead
IBM
July 2006
to December 2009
- Unilever F&A BPO Project - SEEMEA Markets
- Transition Account - Accounts Receivable Process
- Financial mapping and report – Debt/Goals, P&L
- Billing system (AR Collect)
- Generating invoices and account statements
- Performing account reconciliations
- Maintaining accounts receivable files and records
- Producing monthly financial and management reports
- Investigating and resolving any irregularities or enquiries
- Assisting in general financial management and analysis
- Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
- Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
- Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Gather and verify invoices for appropriate documentation prior to payment
- Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
- Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
- Prepare analytical and ratio analysis in relation to A/R for management to gain a better understanding of how collection efforts are progressing
Company Description
International Business Machines (IBM), is a global technology company that provides hardware, software, cloud-based services and cognitive computing.
Company website
