I’m a father of twins (Mel & Diogo), ex-rugby player, Anglia University Alumni (Cambridge), and a devoted Senior Manager with 15+ years management experience in several areas. I have worked in projects, for companies such as IBM, Google, Accenture, TELUS International, Zazzle, Apple and Unilever.
Furthermore, I have successfully managed several projects across all areas, including B2B/B2C Service Operations, Marketing, E-Commerce, Rich Media, Android Apps, F&A, among others.
From 2019-2022, in addition to my daily tasks of Marketing Director and member of the board, I took on several additional responsibilities to help the company, in areas where my expertise could add value. These roles included Project Management, Product Owner (for an app) and due to my background in HR (bachelor) and multilingual skills, I worked alongside HR to help the Department source new candidates, acting as an interim Talent Acquisition Manager.
In 2023, I have embraced a role as a Senior Advisor and Business Developer Manager for the Portuguese Market.
Prepare, manage and deliver the Marketing and Communications budget
Assess and forecast financial performance, including comparison of actuals to budget, consider outlook, and manage activity to deliver agreed financial outcomes
Prepare for monthly financial results and forecast meetings with the Finance Team
Act as the strategic lead and manage and deliver the organisation’s media and PR strategy, including responsibility for all major PR campaigns
Act as the strategic lead for all media engagement, pro-active and re-active, and provide appropriate support, training and resources for senior internal spokespeople
Oversee the development and implementation of internal communications policies and procedures
Act as the strategic lead for all marketing and advertising campaigns and activities in line with the business objectives
Manage the production and dissemination of all marketing and communications material across all departments in line with the established style and branding guidelines
Responsible for facilitating and improving the company's relations with other businesses
Oversee the nature and tone of content, and adherence to branding, across the organisation’s digital channels, in consultation with the CEO
Designing client service procedures and researching growth opportunities
Manage and supervise the Marketing and Communications team, in line with relevant employment law and policies, to enable them to perform their duties effectively
Set objectives and manage performance, including appraisals
Delegate responsibility for tasks, where appropriate, and oversee progress
Identify and support development needs to enable staff to fulfil their potential
Recruit and select team members to meet organisational needs consistent and inline with legislation, policies and procedures
As a Project Manager (PM) and Product Owner I’m also responsible for planning, organizing, and directing the completion of specific product that should hit the market by EOY in 2022 (iOS, Android, and Web versions), while ensuring we’re on time, on budget, and within scope. By overseeing this complex project I have the potential to shape the trajectory, help reduce costs, maximizing the company efficiencies, and increase revenue, during the 5 phases of this product “life cycle”. The go-to-market phase, will also be part of my role, but in the Marketing Director capacity.
As an HR Partner & Talent Acquisition Manager, I coordinated with hiring managers to identify staffing needs, determine selection criteria, source potential candidates through online channels (e.g. social platforms and professional networks), planned and executed interviews, including screening calls, assessments and in-person interviews (in multiple languages).
Company Description
Eurohelp is an innovative company of IT consulting, software engineering and expert services, committed to efficiency, inclusion and sustainability.