I'm energetic and healthy. My personality is a hard worker, good communication and fast learner type of person. Dynamic person skilled in developing and training teams, effectively controlling costs and expenses and high guest satisfaction ratings in competitive environments. Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals. Identifies and ensures highest possible standard of cleanliness.
Lead and supervise the day-to-day operation of the department to ensure service standards are followed.
Ensure Room Attendants are informed daily about priorities in their section.
Actively participate in daily briefing, daily warm up and department meetings.
Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance.
Supervises and inspects public areas cleaned using check list to see that cleaning is adequate, supplies in rest rooms are standards and need for immediate repair, if reported.