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Héloïse Bordeaux

Héloïse Bordeaux

Digital Accessibility Consultant - Japan specialist

japanese
multicultural
Polyvalent
Creative
Adventurous
34 years old
Driving License
Montpellier (34000) France
Consultant Available
After 2 years working in the webmarketing field at Air France KLM as a VIE (Volonteer for an International Exchange) in Japan, I decided to explore other Asian countries to discover new cultures and to deepen my knowledge of this continent. I thus traveled to South Korea, Vietnam, Thailand, Laos and Myanmar.

Back in France after this enriching trip, I joined an international digital agency in order to continue working in a multicultural environment. I would like to continue practicing English and Japanese on a daily basis.

It is through this experience in a digital agency that I discovered digital accessibility, an area closer to my core values. This is why I decided to specialize in this field related to disability. I have also started to take an interest in French sign language and would like to practice it.

If these topics interest you, do not hesitate to contact me!
Resume created on DoYouBuzz
  • Websites audits (RGAA and WCAG standards)
  • Drawing up accessibility statements (RGAA and RAAM standards)
  • Structuring the training process (Qualiopi certification)
  • Raising awareness about digital accessibility
  • Legal / Regulatory monitoring on digital accessibility and training
  • Updating the Tanaguru Training website (Figma wireframe, pair programming, contribution) and service catalog
  • Qualifying customer requests (private and public sectors, ministries)
  • Support in the creation of a multi-year plan and an action plan regarding digital accessibility for a ministry
Company website
  • Identification of clients needs (multinational companies), helping them define an international digital strategy
  • Work in coordination with other digital experts (Search, Analytics, UI, Development, Integration, Social Media,…)
  • Information gathering and creation of more than 120 PowerPoint presentations on the digital challenges of companies (local adaptability of content and communication channels, web accessibility, ...)
  • Identification and resolution of key issues in complex customer projects (digital factory, etc.)
Company website
  • Animating airfrance.com and klm.com Japan and New Caledonia's websites
  • Animating Air France and KLM brands on Japan and New Caledonia's social networks
  • Creating newsletters and other communication mediums
  • Monitoring and stimulating online sales development
  • Implementing online promotional campaigns
  • Following the latest digital trends and proposing evolutions
  • Analysis of Air France and KLM’s Japanese Social Medias (Twitter, Facebook)
  • Strategical and creative suggestions
  • Preparing, sharing and monitoring the publication planning
  • Writing contents in Japanese
  • Creating and modifying pictures (using Photoshop, Illustrator, Fireworks)
  • www.airfrance.co.jp and www.klm.com websites updates (in English and Japanese)
  • Coordination of the local newsletters sent to Air France and KLM customers (in English and Japanese)
  • Sociological study about the expectations of Japanese customers
  • English-French translations of articles about the maintenance market (MRO)
  • Coordination of company newspaper
  • Creation of newsletters intended for managers
  • Intranet update
  • Organization of events
Company website
  • Website upgrade (from OS Commerce to Magento)
  • SEO (Search Engine Optimization)
  • Strategic monitoring
  • Advices about e-reputation and social medias
Company website
  • Sony - Cybershot camera
  • Kirin - Gogo no koucha
Company Description
Entreprise de casting
  • Welcoming and orientating visitors in 4 languages : French, English, Japanese, Spanish.
  • Administrative work : mail processing, checks handing, typing, filing…
  • Selling, supply management, accounting...
  • Staggered working hours : 6-10am / 4-8pm.
  • Administrative work: welcoming, call handling, archive filling, typing…