Héloïse Bordeaux
Digital Accessibility Consultant - Japan specialist
japanese
multicultural
Polyvalent
Creative
Adventurous
34 years old
Driving License
Montpellier (34000) France
Consultant
Available
After 2 years working in the webmarketing field at Air France KLM as a VIE (Volonteer for an International Exchange) in Japan, I decided to explore other Asian countries to discover new cultures and to deepen my knowledge of this continent. I thus traveled to South Korea, Vietnam, Thailand, Laos and Myanmar.
Back in France after this enriching trip, I joined an international digital agency in order to continue working in a multicultural environment. I would like to continue practicing English and Japanese on a daily basis.
It is through this experience in a digital agency that I discovered digital accessibility, an area closer to my core values. This is why I decided to specialize in this field related to disability. I have also started to take an interest in French sign language and would like to practice it.
If these topics interest you, do not hesitate to contact me!
Back in France after this enriching trip, I joined an international digital agency in order to continue working in a multicultural environment. I would like to continue practicing English and Japanese on a daily basis.
It is through this experience in a digital agency that I discovered digital accessibility, an area closer to my core values. This is why I decided to specialize in this field related to disability. I have also started to take an interest in French sign language and would like to practice it.
If these topics interest you, do not hesitate to contact me!
Digital accessibility consultant
Tanaguru
May 2021
to July 2023
- Websites audits (RGAA and WCAG standards)
- Drawing up accessibility statements (RGAA and RAAM standards)
- Structuring the training process (Qualiopi certification)
- Raising awareness about digital accessibility
- Legal / Regulatory monitoring on digital accessibility and training
- Updating the Tanaguru Training website (Figma wireframe, pair programming, contribution) and service catalog
- Qualifying customer requests (private and public sectors, ministries)
- Support in the creation of a multi-year plan and an action plan regarding digital accessibility for a ministry
Multicultural Digital Consultant
DATAWORDS E-Multicultural Technologies
July 2017
to December 2020
Full-time
Levallois-Perret
France
- Identification of clients needs (multinational companies), helping them define an international digital strategy
- Work in coordination with other digital experts (Search, Analytics, UI, Development, Integration, Social Media,…)
- Information gathering and creation of more than 120 PowerPoint presentations on the digital challenges of companies (local adaptability of content and communication channels, web accessibility, ...)
- Identification and resolution of key issues in complex customer projects (digital factory, etc.)
E-Commerce Specialist for Japan & New Caledonia
Air France KLM
October 2016
to April 2017
Full-time
Tokyo
Japan
- Animating airfrance.com and klm.com Japan and New Caledonia's websites
- Animating Air France and KLM brands on Japan and New Caledonia's social networks
- Creating newsletters and other communication mediums
- Monitoring and stimulating online sales development
- Implementing online promotional campaigns
- Following the latest digital trends and proposing evolutions
Marketing & Social Media Analyst
Air France KLM
April 2015
to September 2016
Full-time
Tokyo
Japan
- Analysis of Air France and KLM’s Japanese Social Medias (Twitter, Facebook)
- Strategical and creative suggestions
- Preparing, sharing and monitoring the publication planning
- Writing contents in Japanese
- Creating and modifying pictures (using Photoshop, Illustrator, Fireworks)
- www.airfrance.co.jp and www.klm.com websites updates (in English and Japanese)
- Coordination of the local newsletters sent to Air France and KLM customers (in English and Japanese)
- Sociological study about the expectations of Japanese customers
Communication assistant
Air France Industries KLM E&M
September 2013
to November 2014
Apprenticeship
Le Bourget
France
- English-French translations of articles about the maintenance market (MRO)
- Coordination of company newspaper
- Creation of newsletters intended for managers
- Intranet update
- Organization of events
Editorial webmarketing assistant
Mad In Japan - www.madinjapan.fr
May 2013
to August 2013
Internship
Nice
France
- Website upgrade (from OS Commerce to Magento)
- SEO (Search Engine Optimization)
- Strategic monitoring
- Advices about e-reputation and social medias
Phone pollster
Observatoire de la Vie Etudiante
February 2013
to March 2013
Temporary Replacement
Marseille
France
Background actor in japanese advertisements
ECHOES modeling agency
September 2011
to August 2012
Tokyo
Japan
- Sony - Cybershot camera
- Kirin - Gogo no koucha
Stewardess
Pénélope / Rodin Museum
January 2010
to January 2011
Temporary Replacement
Paris
- Welcoming and orientating visitors in 4 languages : French, English, Japanese, Spanish.
Summer assistant
Caisse d'Epargne de Haute-Normandie
August 2009
Part-time
Rouen
- Administrative work : mail processing, checks handing, typing, filing…
Newsagent's shop manager
RELAY H
July 2009
Part-time
Paris
- Selling, supply management, accounting...
- Staggered working hours : 6-10am / 4-8pm.
Administrative sales assistant
Barclays Wealth
August 2008
to May 2009
Part-time
Rouen - Paris
- Administrative work: welcoming, call handling, archive filling, typing…
Multimedia Communication Master's degree (2nd year)
Université Paris 2 - Panthéon Assas
September 2013
to September 2014
Project management (MS Project, GANTT)
Content Management Systems (CMS)
Digital interfaces (Photoshop, Flash)
Mobile technologies (Android, Iphone apps)
Multimedia technologies (HTML, CSS, PHP/MySQL)
Social medias (Community Management)
Sociotechnical innovations (Big Data...)
Organizations' communication (NGO etc.)
Marketing & cybermarketing, online visibility
Digital laws and economy
Multimedia strategy and counselling
Use and audiences of digital medias
Content Management Systems (CMS)
Digital interfaces (Photoshop, Flash)
Mobile technologies (Android, Iphone apps)
Multimedia technologies (HTML, CSS, PHP/MySQL)
Social medias (Community Management)
Sociotechnical innovations (Big Data...)
Organizations' communication (NGO etc.)
Marketing & cybermarketing, online visibility
Digital laws and economy
Multimedia strategy and counselling
Use and audiences of digital medias
Digital Communication Master's degree (1st year)
Ecole de Journalisme et de Communication d'Aix-Marseille (EJCAM)
September 2012
to August 2013
Strategic monitoring
Events communication
Website conception with Dreamweaver (HTML/CSS) and Wordpress (CMS)
Web writing
SEO, SEA, SMO web referencing
Editorial design (InDesign)
Oral expression
E-marketing
Events communication
Website conception with Dreamweaver (HTML/CSS) and Wordpress (CMS)
Web writing
SEO, SEA, SMO web referencing
Editorial design (InDesign)
Oral expression
E-marketing
Japanese
Intercultural communication
Marketing
Medias & ethics
Compared cultures : France-Japan
Chinese (introduction)
Intercultural communication
Marketing
Medias & ethics
Compared cultures : France-Japan
Chinese (introduction)
Japanese bachelor's degree / optional intercultural communication
INALCO (Langues O')
September 2008
to August 2011
Written japanese
Spoken japanese
Japan's history
Japanese culture
Intercultural communication (betwin Asian, African, European, and American cultures).
Spoken japanese
Japan's history
Japanese culture
Intercultural communication (betwin Asian, African, European, and American cultures).
Major in Economic and Social sciences with honors
English language european section
English language european section
- French - mother tongue
- English - fluent (TOEIC score : 975 - C1)
- Japanese - fluent (JLPT N2 - B2)
- Spanish - moderate (B1)
- Chinese - beginner (A1)
- French Sign Language - beginner
-
Screen readers (NVDA, VoiceOver, Jaws) - advanced skills
Advanced
-
Office suite (Word, Excel, PowerPoint) - advanced skills
Advanced
-
Strategic monitoring (Google Alert, Feedly ...) - good command
Advanced
-
HTML, XHTML, CSS, PHP/MySQL – good knowledge
Good
-
JavaScript - basic knowledge
Notions
-
CMS (Wordpress, Magento, Joomla, Drupal, Sitecore, Kirby…) – good knowledge
Intermediate
-
Analytics tools (Google Analytics, Likealyzer...) - good knowledge
Good
-
Web referencing : SEO, SEM, SMO - good knowledge
Good
-
Adobe Creative Suite 6 : Photoshop, Indesign, Illustrator, Flash, FinalCut- good knowledge
Good
- french driver's licence (B category)
- Aerobics
- Yoga
- Dance
- Japan (3 years, 2 months and many stayings)
- UK (many short-time stayings)
- Spain (many short-time stayings)
- Italy (many short-time stayings)
- Thailand (1 month)
- Germany (2 weeks)
- Canada (2 weeks)
- Czech Republic (1 week)
- Belgium (1 week)
- Greece (1 week)
- Sweden (1 week)
- Vietnam (1 week)
- Myanmar (1 week)
- South Korea (1 week)
- Malta (5 days)
- Morocco (4 days)
- Laos (3 days)
- UAE, Dubaï (3 days)
- Switzerland (2 days)
- Graphic adventure games : Discworld, Day of the Tentacle, Monkey Island, Sam&Max, Ace Attorney (Phoenix Wright), ...
- RPG : Final Fantasy, Valkyrie Profile, Skies of Arcadia, ....
- Music games : DDR, Taiko No Tatsujin, Guitar Hero, ...
- Stealth games : Metal Gear Solid, Hitman, ...
