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Hélène Balvay

International E-Commerce & Business Consultant

Hélène  Balvay
Hamburg Germany
Professional Status
Employed
Open to opportunities
About Me
E-commerce expert and MBA graduate with 10 years of experience in consulting, international business development, marketing and project management, with particular focus on the fashion & luxury industry, I provide major brands and retailers with IT and logistics solutions along the entire e-commerce value chain to create an outstanding customer experience and grow their business across all distribution channels.
I have first-hand experience in developing a company in new regions, building and implementing the strategy.
  • Manages the network projects and the relationships with the international partners
  • Defines, plans and leads the IT, operational and contractual integration of new international partners of the network
  • Develops and improves continuously the IT systems and the processes
  • Advised large new clients from the e-commerce and fashion industry in Europe on SaaS solutions to improve the online and omni-channel shopping experience and international growth
  • Worked together with the local sales teams in France, Benelux, Spain and Germany
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  • Advise new clients from the e-commerce industry (focus on fashion) on delivery management solutions to accelerate sales, allow for international development and process optimization
  • Speaker at the Salon du e-Commerce Paris 2013
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  • Acquisition of major international fashion and luxury brands (e.g. Versace, Tory Burch, Tamaris, Dim)
  • Consultating approach throughout the process, from first contact into implementation phase
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  • Responsible for all aspects of the French market management and development
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  • Support account executives and wholesale processes
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  • Research & analysis to understand and forecasts the market behavior and opportunities
  • Provide insights, strategic support and consultancy to the programming team
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  • Marketing study to determine hot and cold areas in store to maximize sales and the effectiveness of the store layout
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MBA - Master of Business Administration

Bowling Green State University, Graduate School of Business Adminsitration

June 2006 to August 2007
GPA: 3.6 (A)
AACSB accredited program
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Master of Management

Audencia Nantes, Grande Ecole de Management

September 2003 to September 2007
Graduated in the class Top 10%
Grande École de Commerce
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  • JIRA
    Advanced
  • Confluence
    Advanced
  • Agile Methodology
    Advanced
  • MS Office
    Expert
  • Salesforce
    Expert
  • Adobe Creative Suite
    Advanced
  • Google Analytics
    Advanced
  • Typo3 - CMS
    Advanced
  • English - fluent
    Expert
  • German - fluent
    Expert
  • French - mothertongue
    Expert
  • Italian - good
    Advanced
  • E-commerce
    Expert
  • Intercultural Communication
    Expert
  • Business Development
    Expert
  • Interested in new ideas and ways of doing things
    Expert
  • Motivated by challenges
    Expert
  • Team Player
    Expert
  • Project Management
    Expert
  • Analytical; able to handle complex tasks with ease while paying attention to details
    Expert
  • Structured and organized
    Expert