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Hélène Balvay

International E-Commerce & Business Consultant

Hélène  Balvay
Hamburg Germany
Professional Status
Employed
Open to opportunities
About Me
E-commerce expert and MBA graduate with 10 years of experience in consulting, international business development, marketing and project management, with particular focus on the fashion & luxury industry, I provide major brands and retailers with IT and logistics solutions along the entire e-commerce value chain to create an outstanding customer experience and grow their business across all distribution channels.
I have first-hand experience in developing a company in new regions, building and implementing the strategy.
  • Responsible for all aspects of the French market management and development
Detailed Description
  • Clients & Partners Relationship Management
    Managed and advised clients – Developed customized offers – Analyzed and ensured customer satisfaction
    Managed existing business partners and acquired new ones
  • Project Management
    Planned and managed projects – Proposed and implemented actions for improvement and sustainability
    Produced reports and presentations
    Collaborated with the German PR, Marketing and IT departments for product launches, communication material development or operative and technical optimization
  • Layout & Design
    Created and organized the production of communication material – Designed book cover and layouts Online Marketing & Market Analysis
  • Marketing
    Performed continuous competition and market analysis
    Online Marketing & Market Analysis
    Produced the newsletter – Translated and proofread the French press releases
    Managed the French website (content management, translation (German → French), relaunch, testing, supported SEO and SEM actions) as well as the Facebook and Twitter accounts
  • Event organization
    Organized the company presence at the Paris book fair – Ensured proper implementation
    Managed business partners and freelancers in Germany and in France for numerous projects
Company Description
BoD stands for Books on Demand. This is the company’s name and at the same time its technology, concept, and product. Publishing your book is easy with Books on Demand.

BoD is Europe’s market and technology leader in digital book publishing and has about 250,000 titles on its list of publications. With its unique digital publishing platform, the quickly growing company offers publishers, authors, and other content providers professional services in the fields of production and distribution. All BoD titles can be sold through bookstores.
Company website