Hector Pinedo
People-oriented, outstanding communication skills.
Bilingual (spanish)
Self-motivated
Willingness to Learn
Responsible
Hard-Working
27 years old
Hayward (94544) United States
Professional Status
Employed
Available
About Me
I am a person Who likes to help out my Community and is driven nothing but passion everything I do is for the benefit of others. I am a person that is very well people oriented. I currently am attending Ohlone College in newark expecting to get my Degree in communication Skills.
Customer Service Representative
Bank Of America
Since September 2016
Full-time
- Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers
- Organized 200+ customer transaction on a daily basis so that they could be properly filed in a timely manner.
Customer Service Assistant
Lowes
February 2016
to September 2016
United States
- Maximizing every sales opportunity by cross selling profitable products.
- Coming up with innovative solutions to customer service problems.
- Excellent communication skills both verbal and written.
- Develop and implement policies and procedures to work with a bilingual customer base effectively
- Was awarded employee of the month twice out of 100+ employees for great Customer service
Sales Representative
Office max
August 2015
to February 2016
Part-time
Union City
United States - California
- Helped promote & secure sales from existing and prospective customers through a relationship-based approach.
- Maintained great business relationships with current customers and prospective customers in the assigned territory and market segment to generate new business for the organization’s
- Achieved 110% of quota each quarter
I graduated with over 500 hours of community Service and received a scholarship from the New haven District, also I received a letter and a certificate from Eric swalwell congratulating me for my outstanding work.
I am attending Ohlone College striving to get me Associates degree in Communication Skills
-
Fluent spanish Speaker
Expert
-
Exceptional ability to stay attentive when dealing with customers
Advanced
-
Able to find conflict resolution without losing self composure
Advanced
-
Savvy with modern technologies
Advanced
-
Excellent written and verbal communication skills
Advanced
-
Excellent presentation and negotiation skills.
Advanced
-
Deals effectively with a wide variety of people
Expert
-
Able to motivate team members to greater success
Good
