A dynamic personality with strong communication skills at all levels. I pride myself on the strong and credible relationships I have developed throughout my career. Key strengths include excellent business partnering skills, strong results orientation and exceptional organisation skills used to manage jobs and people efficiently to meet deadlines and deliver results.
Develop, Implement and Monitor reporting requirements for the Customer Delivery Management Team and drive continuous improvement through analysing trends
Designed the customer credit cycle to minimize debt by analysing different triggering points at different stages of the cycle within the standard rules and regulations
Analysing the performance of various collection agencies by monitoring operational and end user activities and building effective strategy that can drive the business
Creating profound business reporting and analytics for Credit, Billing and Collections teams
