•Attaining targeted sales goals for assigned account set • Working with sales team, sales management and support services sales specialists on account planning activity • Proactively identifying customer needs/requirements and recommending/quoting appropriate Dell Services • Acting as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives • Focusing on delivering a positive customer experience according to Dell standards and ethics through engaging with the customer directly whilst building a relationship • Developing, implementing and following up on plans to ensure best in class performance for the programs that he/she is responsible for • Staying up-to-date with all new services offerings and Solutions, including market and competition trends.
