Insightful Information Technology Manager with over 20 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance, and support of complex systems. Excellent communicator and influencer in working collaboratively with IT leadership teams to define and accomplish project milestones. Detailed in developing creative business solutions, leveraging diverse methodologies, and delivering software engineering solutions for leading organizations. Highly adept in problem-solving, request for proposal development, technology needs assessments and staff training.
Responsible for Accomplishing information technology staff results by communicating job expectations, planning, monitoring, and appraising job results, coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees, maintaining a safe and secure work environment, developing personal growth opportunities.
Maintains the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and datacenters.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective action.
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.
Manage information technology and computer systems.
Plan, organize, control, and evaluate IT and electronic data operations.
Design, develop, implement, and coordinate systems, policies, and procedures.
Identify problematic areas and implement strategic solutions in time.
Audit systems and assess their outcomes.
Ensure security of data, network access, and backup systems.