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Hugo Perez

Hugo's Resume

Professional Status
Employed
Open to opportunities
About Me
I am a polyglot graduated as a Veterinarian, and Interpreter - Translator with close to 35 years of experience as a Manager, Project Manager in Airport Services, Customer Service, Translator, Instructor, and absolutely utterly enthusiastic, proactive, energetic, and a hard worker, vastly cooperative with co-workers and company needs. I look about 25 years younger. Meet me and you'll prove it. I enjoy what I do and, I have outstanding skills for Public Relationships communicating with people in different languages, and easily get contacts with key people. As a veterinarian, I have experience working with zoo animals, and as a parasitology researcher.
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Experiences

Translator

Archie-Voice Co. Ltd.
Since 2012
  • Translator checker for car companies, airlines, Panasonic, etc.

Collaborator

JAPOLAC
Since December 2020

Coordinator and Translator

Simptier Ltd
January 2022 to June 2022
  • Several ground services are performed primarily for arriving passengers at Haneda, or Narita Aiport.

Coordinator

Interational Olympic Commitee
July 2021 to September 2021
  • Coordination of local transportation for certain staff related to the International Olympic and Paralympic Committee.
  • Foreign language assistance to foreigners.

MANAGER

KANSAI AIRPORTS & VINCI AIRPORTS
July 2018 to December 2020
Full-time
Izumisano, Osaka
Japan
  • Private Business Jets is another world that has given me the experience to work in an exceedingly exclusive atmosphere. Participating in Geneve, Switzerland representing my company, getting to know an undeniable exiting experience about Private Business Jets and Helicopters, coordinating and supervising airport activities related to FBO, confirming outstanding quality services for Presidents, Kings, Ministers, Princess, CEO's, owners of important companies, famous people, VIP, etc. is an utterly unforgettable experience where I have been able to communicate in different languages and meeting a countless alluring and bewitching people.

DUTY MANAGER

KANSAI AIRPORTS/CKTS/HAG /AIR FRANCE
July 2015 to 2018
Full-time
TOKYO
Japan
  • Managing Air France at Haneda Airport through Kansai Airports and CKTS /HAG ground staff with all airport activities. Supervising staff for arrival and departure flights, flight preparation, sales, catering, lost and found, coordination of ground operations, dangerous goods, security, etc.
  • Creating Material for training, review of manuals, and/or updating information
  • Creating Material improving communication among other topics.
  • Supervising Arrival, Departure flights, Lost and Found office handling, and Operations.
  • Updating local SOP and Airline Manuals.

FOREIGN LANGUAGE TUTOR AND COMMUNICATION ADVISOR

Independent
Since June 2012
Consultant
TOKYO
Japan
  • Improved communication abilities (written and verbal) and gave advice to Directors, Managers, Instructors, EmbassIies key staff, professionals,doctors, etc.
  • Prepared and performed Intensive Courses of Business and Diplomatic English, and Spanish for employees (Directors, Accountants, Doctors, Administration staff, etc.) who were planning to work abroad or already are working overseas.
  • Teaching Spanish to Neurologists, and Medical Acupuncturists.
  • Translating Technical Material in English and Spanish for Archi-Voice Co. Ltd. for several companies such as ANA, Aeromexico, Panasonic, etc.
  • Teaching Communication and English Business Aviation for pilots, crew, control tower operators, and ground staff.
  • Language Proficiency Online Trainer for the official pre-testing ICAO for pilots, Air Traffic Controllers, and Aviation Professionals.

JAPAN AND ASIA REPRESENTATIVE

Herdez
2013 to 2014
TOKYO
Japan
  • Marketing Study performed in Tokyo, Japan
  • Sweet Corn Sales Project accomplished

GENERAL MANAGER

PASESA INC
2012 to 2013
TOKYO
Japan
  • Assisted Maritime Shipping Companies to issue Certificates needed for Vessels, and Companies, Dissolutions, Merger, Registration for new companies, and other different Maritime Services.
  • Promoted, and participated as coordinator in an import/export Project between Sojitz Corporation and Mover del Pacífico (a Mexican mining company) in order to import Iron Ore from Mexico to Japan and China.
  • Worked on different Projects to import and export products to and from Japan (vegetables, fruit, alcoholic drinks, candies, snacks, seeds, seafood, flowers, etc.).
  • Provided consulting assistance to Japanese Companies willing to get a commercial approach between Panama or Mexico and Japan.

DIRECTOR

UK RESOURCES CORP.
January 2011 to December 2012
SEOUL
South Korea
  • Participated in an international project to establish commercial relationships between Korean Companies (Hyundai) and Mexican Mine owners (Iron ore) between Mexico, Guatemala, and Korea through the Guatemala Ambassador in Japan.

AIRPORT STATION MANAGER (NARITA AIRPORT)

AEROMEXICO
November 2006 to November 2011
Full-time
TOKYO
Japan
  • Airport Customer Service handling successfully performed, Supervised all Airport Operations with Vendors (Passenger Service, Cargo, Ramp Service, Catering, Maintenance, Operations),
    review and negotiated contract with vendors saving benefits cost 25%, hiring new vendors offering better quality services at lower cost, Searching and finding of Crew Hotel, Followed-up of Passengers Service Irregularities, Lost and Found deep supervision, Hiring, and Control of Interpreters onboard performed, Crew Control, coordinated all ground staff training, Quality Service Control improved, Training Control achieved, Airport Invoices handled, negotiated with different companies to get different products to be used on board, assisting Sales Department, etc.
  • Catering audits were performed, Menu cycles implemented and improved, and also created a special menu for specific dates.

PASSENGER SERVICE AND LOST AND FOUND SUPERVISOR

JAL
October 1988 to November 2006
Full-time
MEXICO CITY
Mexico
  • Customer Service Handling successfully performed, Passenger Irregularities Handling with high-quality standards, Lost and Found Supervising and Assistance to Airport Manager, Training and brushing up staff, Radio Communication Control, Airport Stationery Control, Administration assistance, etc.
    CHARTER FLIGHTS
    JOSE MARTI INTERNATIONAL HAVANA AIRPORT
    OCT 2000, OCT 2001
    SUPERVISOR OF KIX/HAV/KIX CHARTER FLIGHTS
    Passenger Handling and Staff Supervising


    JAPAN AIRLINES AND JAPAN AIR FORCE
    MEXICO CITY AIPORT
    SUPERVISOR
    SEP 1996, NOV 2005
    Los Cabos, Baja California, Guadalajara, México City.
    San José, Costa Rica.

    Coordination of the Visit of the Prime Minister (1996, 2005) and Japanese Crown Prince (2005)

VETERINARIAN DOCTOR

San Juan de Aragón Zoo
January 1980 to December 1984
Volunteer Work
MEXICO CITY
Mexico

VETERINARIAN SURGEON AND ANIMAL HUSBANDRY/RESEARCHER AND TECHNICAL TRANSLATOR

CENAPA
January 1981 to December 1984
Full-time
Cuernavaca, Morelos
Mexico
  • Researcher
  • Translator
Interests

Travel

  • Visiting foreign countries and getting to know the culture and people.
  • Learning and teaching foreign languages face to face and online.
  • Swimming, walking, jogging, gym, reading, listening to music, teaching foreign languages, watching videos.

Certificate

University of Cambridge

May 2021 to July 2021
Teaching English Online (TEO)

Certificate

University of Leicester

February 2021 to May 2021
Applied linguistics and TESOL

Bachelor of Science in Veterinary Medicine and Animal Husbandry

UNAM FACULTAD DE MEDICINA VETERINARIA Y ZOOTECNIA

January 1976 to November 1980
Medical Veterinarian with experience in Zoo Clinic and Parasitology Research
Learn more

Interpreter - Translator

Berlitz

January 2003 to January 2005
English -Spanish - English Interpreter and Translator
Skills

COMPUTER SAVVY

  • EXCELL, WORD, POWER POINT

PUBLIC RELATIONS

  • Easy to communicate in different foreign languages, and work under high pressure with strong experience in Customer Service, easy to get involved in building Customer Confidence and Satisfaction, enthusiastic personality, responsible, positive, self-motivated and efficient solving problems mainly at the airport or related to tourism, with the ability to understand big picture needs.
  • Experienced in Customer Service Quality Control, Lost and Found, Dangerous Goods, Security, and Supervising Airport Staff (Mexico City Airport, José Marti, Havana International Airport, Juan Santa María International Airport in San José Costa Rica, Guadalajara International Airport in Jalisco, México, San José Los Cabos, Baja California Sur, México, Narita International Airport, and Haneda International Airport). Excellent relationships with actual Narita Airport Managers, Airport Authorities as well as Hotel Managers and catering companies in Narita.
  • Ability to keep relationships between African, and Latin American Ambassadors in Asia, as well as to establish contact with Directors, Managers of companies, and owners of export companies from Latin American countries, Turkey, and Belgium as well.

COMMUNICATION

  • French, English, Japanese, Portuguese, Spanish, Italian, German, Russian and just a few more words in other 10 languages.