Hugo Perez

About Me

I am a polyglot graduated as a Veterinarian, and Interpreter - Translator with close to 35 years of experience as a Manager, Project Manager in Airport Services, Customer Service, Translator, Instructor, and absolutely utterly enthusiastic, proactive, energetic, and a hard worker, vastly cooperative with co-workers and company needs. I look about 25 years younger. Meet me and you'll prove it. I enjoy what I do and, I have outstanding skills for Public Relationships communicating with people in different languages, and easily get contacts with key people. As a veterinarian, I have experience working with zoo animals, and as a parasitology researcher.

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Experiences

Translator checker for car companies, airlines, Panasonic, etc.

Several ground services are performed primarily for arriving passengers at Haneda, or Narita Aiport.

Coordination of local transportation for certain staff related to the International Olympic and Paralympic Committee.
Foreign language assistance to foreigners.

Private Business Jets is another world that has given me the experience to work in an exceedingly exclusive atmosphere. Participating in Geneve, Switzerland representing my company, getting to know an undeniable exiting experience about Private Business Jets and Helicopters, coordinating and supervising airport activities related to FBO, confirming outstanding quality services for Presidents, Kings, Ministers, Princess, CEO's, owners of important companies, famous people, VIP, etc. is an utterly unforgettable experience where I have been able to communicate in different languages and meeting a countless alluring and bewitching people.

Managing Air France at Haneda Airport through Kansai Airports and CKTS /HAG ground staff with all airport activities. Supervising staff for arrival and departure flights, flight preparation, sales, catering, lost and found, coordination of ground operations, dangerous goods, security, etc.
Creating Material for training, review of manuals, and/or updating information
Creating Material improving communication among other topics.
Supervising Arrival, Departure flights, Lost and Found office handling, and Operations.
Updating local SOP and Airline Manuals.

Improved communication abilities (written and verbal) and gave advice to Directors, Managers, Instructors, EmbassIies key staff, professionals,doctors, etc.
Prepared and performed Intensive Courses of Business and Diplomatic English, and Spanish for employees (Directors, Accountants, Doctors, Administration staff, etc.) who were planning to work abroad or already are working overseas.
Teaching Spanish to Neurologists, and Medical Acupuncturists.
Translating Technical Material in English and Spanish for Archi-Voice Co. Ltd. for several companies such as ANA, Aeromexico, Panasonic, etc.
Teaching Communication and English Business Aviation for pilots, crew, control tower operators, and ground staff.
Language Proficiency Online Trainer for the official pre-testing ICAO for pilots, Air Traffic Controllers, and Aviation Professionals.

Marketing Study performed in Tokyo, Japan
Sweet Corn Sales Project accomplished

Assisted Maritime Shipping Companies to issue Certificates needed for Vessels, and Companies, Dissolutions, Merger, Registration for new companies, and other different Maritime Services.
Promoted, and participated as coordinator in an import/export Project between Sojitz Corporation and Mover del Pacífico (a Mexican mining company) in order to import Iron Ore from Mexico to Japan and China.
Worked on different Projects to import and export products to and from Japan (vegetables, fruit, alcoholic drinks, candies, snacks, seeds, seafood, flowers, etc.).
Provided consulting assistance to Japanese Companies willing to get a commercial approach between Panama or Mexico and Japan.

Participated in an international project to establish commercial relationships between Korean Companies (Hyundai) and Mexican Mine owners (Iron ore) between Mexico, Guatemala, and Korea through the Guatemala Ambassador in Japan.

Airport Customer Service handling successfully performed, Supervised all Airport Operations with Vendors (Passenger Service, Cargo, Ramp Service, Catering, Maintenance, Operations),
review and negotiated contract with vendors saving benefits cost 25%, hiring new vendors offering better quality services at lower cost, Searching and finding of Crew Hotel, Followed-up of Passengers Service Irregularities, Lost and Found deep supervision, Hiring, and Control of Interpreters onboard performed, Crew Control, coordinated all ground staff training, Quality Service Control improved, Training Control achieved, Airport Invoices handled, negotiated with different companies to get different products to be used on board, assisting Sales Department, etc.
Catering audits were performed, Menu cycles implemented and improved, and also created a special menu for specific dates.

Customer Service Handling successfully performed, Passenger Irregularities Handling with high-quality standards, Lost and Found Supervising and Assistance to Airport Manager, Training and brushing up staff, Radio Communication Control, Airport Stationery Control, Administration assistance, etc.
CHARTER FLIGHTS
JOSE MARTI INTERNATIONAL HAVANA AIRPORT
OCT 2000, OCT 2001
SUPERVISOR OF KIX/HAV/KIX CHARTER FLIGHTS
Passenger Handling and Staff Supervising

JAPAN AIRLINES AND JAPAN AIR FORCE
MEXICO CITY AIPORT
SUPERVISOR
SEP 1996, NOV 2005
Los Cabos, Baja California, Guadalajara, México City.
San José, Costa Rica.

Coordination of the Visit of the Prime Minister (1996, 2005) and Japanese Crown Prince (2005)

Researcher
Translator

Interests

Visiting foreign countries and getting to know the culture and people.
Learning and teaching foreign languages face to face and online.
Swimming, walking, jogging, gym, reading, listening to music, teaching foreign languages, watching videos.

Education

Teaching English Online (TEO)

Applied linguistics and TESOL

Medical Veterinarian with experience ｉｎ Zoo Clinic and Parasitology Research

Learn more

English -Spanish - English Interpreter and Translator

Skills

EXCELL, WORD, POWER POINT

Easy to communicate in different foreign languages, and work under high pressure with strong experience in Customer Service, easy to get involved in building Customer Confidence and Satisfaction, enthusiastic personality, responsible, positive, self-motivated and efficient solving problems mainly at the airport or related to tourism, with the ability to understand big picture needs.
Experienced in Customer Service Quality Control, Lost and Found, Dangerous Goods, Security, and Supervising Airport Staff (Mexico City Airport, José Marti, Havana International Airport, Juan Santa María International Airport in San José Costa Rica, Guadalajara International Airport in Jalisco, México, San José Los Cabos, Baja California Sur, México, Narita International Airport, and Haneda International Airport). Excellent relationships with actual Narita Airport Managers, Airport Authorities as well as Hotel Managers and catering companies in Narita.
Ability to keep relationships between African, and Latin American Ambassadors in Asia, as well as to establish contact with Directors, Managers of companies, and owners of export companies from Latin American countries, Turkey, and Belgium as well.

French, English, Japanese, Portuguese, Spanish, Italian, German, Russian and just a few more words in other 10 languages.

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Hugo's Resume

Translator

Collaborator

Coordinator and Translator

Coordinator

MANAGER

DUTY MANAGER

FOREIGN LANGUAGE TUTOR AND COMMUNICATION ADVISOR

JAPAN AND ASIA REPRESENTATIVE

GENERAL MANAGER

DIRECTOR

AIRPORT STATION MANAGER (NARITA AIRPORT)

PASSENGER SERVICE AND LOST AND FOUND SUPERVISOR

VETERINARIAN DOCTOR

VETERINARIAN SURGEON AND ANIMAL HUSBANDRY/RESEARCHER AND TECHNICAL TRANSLATOR

HUGO PÉREZ QUINTERO 2020 CV

Travel

Certificate

University of Cambridge

Certificate

University of Leicester

Bachelor of Science in Veterinary Medicine and Animal Husbandry

UNAM FACULTAD DE MEDICINA VETERINARIA Y ZOOTECNIA

Interpreter - Translator

Berlitz

COMPUTER SAVVY

PUBLIC RELATIONS

COMMUNICATION