Gwennaël Bessard du Parc
Project Leader
43 years old
Driving License
Strasbourg (67000) France
Professional Status
Employed
Available
About Me
I have been working in the IT field for 11 years, more recently focussing on Salesforce software and on Odoo the last year.
I am now looking for an international opportunity as a project leader specialising in the implementation and improvement of CRM systems.
Sport (jogging and kitesurfing) is necessary for my life and allows me to take the necessary step back.
I am now looking for an international opportunity as a project leader specialising in the implementation and improvement of CRM systems.
Sport (jogging and kitesurfing) is necessary for my life and allows me to take the necessary step back.
Project Leader Salesforce
blue-infinity Linked by Isobar
September 2018
to December 2018
Full-time
Lausanne
Switzerland
- Workshop organization and lead
- Budget and ressource tracking
- Identify and specify needs
- Planing and Project Management
- Integration :
- Salesforce Commerce Cloud
- Salesforce Sales & Services
- Salesforce Marketing
- Oracle
- Salesforce Commerce Cloud
Project Leader CRM (Salesforce and other)
Fromagerie Bel
April 2017
to August 2018
Full-time
Paris
France
- Post Go Live support for .Net solution
Product owner for a .NET software (800 users) - Design and implementation of sales processes at BEL for industrial users (Salesforce)
- RGDP analysis for the Salesforce platform at Bel
- Study and test migration to Win10 for other CRM applications
- Identify and Provide Reporting KPI
Salesforce Project Manager
Fromagerie Bel
March 2016
to April 2017
Full-time
Paris
France
- Deployement of Core Model for Customer Care
- Leading :
- Workshop
- COPIL
- Support Committee
- Workshop
- Writing technical and functional documentation
- Identify and specify new needs
- Implementation of Key Features of Service Cloud
-Case Queues and views
-Site
-Email service & Email To Case
-Dynamic Body & Quick Text
-Omni Channel
-Multi lingual Application - Following and Testing developments
- Advanced Customization in Salesforce
- Planing and Project Management
- Preparation and facilitation of workshops with users and pilot countries to collect their needs (Canada, Portugal, Germany, England, France)
- Organization of Test Plan and Users Training
- Deployment and assistance in production GO/Post Go Live
- Identify and Provide Reporting KPI
Project Leader
Fromagerie Bel
February 2015
to 2016
Full-time
Paris
France
- Study and choice of a solution (software editor, Bel Architect...)
- Set up of Nielsen in Remote App
- Serveur Migration on Virtual Machine
- Change Management for the new solution (70 users)
- Writing technical and functional documentation
- Post Golive Assistance on Salesforce Solution (support for correction and evolution needs)
Configuration Manager SAP
Fromagerie Bel
October 2010
to February 2015
Full-time
Paris
- Project Manager: Choosing, Implementing and Setting Up an SAP Transport Management Tool (REV TRAC)
- Implementation of a global project planning grouping our different platforms (SAP, Salesforce, Manugistics)
- Privileged interlocutor and facilitator between administrators, outsourcer, and functionals
- Implementation and configuration of an SAP data management tool (DataSyncManager)
- warrantor the cohesion of the environments
Salesforce Configuration manager
Bel
April 2012
to 2013
Full-time
Paris
France
- Writing technical and functional specifiactions
- IT architecture definition and procedures
- Deployement and release
Non Salaried Manager
DTPARC
Since January 2005
Freelancer
Paris
- IT Consulting
- IT installation
- Training and user support
- Technological Scanning
- Definition and implementation of system architecture.
- Realization and monitoring of tenders for the purchase of software and hardware.
- Definition of needs, recommendation and implementation of Backup strategy
- Host mail and website
- Creation and evolution websites
SAP Solution Consistency Control
Capgemini
October 2006
to 2010
Full-time
Paris
- Implementation of the SAP R / 3 solution on all Bel Group supply chain functions (MM, SD, WM, FI, CO-PA, APO, PP, BW).
- Responsible for SAP configuration management.
- Transport Manager for SAP: planning, coordination, implementation and monitoring.
- Identification of the impacts of new deployments on countries already started.
- Management of the environments: guarantor of the system landscape, realization of the schedules of update and / or creation of the environments, coordination, follow-up of the execution.
- Supervision of SAP Roll Out (cut over, go-live, post go live support ...).
- Training of project teams in the use of system landscapes.
- Implementation of procedures and documentation of environment management (best practices etc ..).
- Participation in the setting up of the system landscape and its evolution.
- Authorization Management on SAP.
Industrialization process with India
Capgemini
March 2006
to 2006
Full-time
Paris
- Implementation of the industrialization of SAP translations.
- Analysis and improvement of transactions, queries and programs under SAP.
Internship
Dataswift
2002
Internship
Neuilly sur Seine
France
- Creation and translation of Serveur Documentations.
- Creation of a prospecting file.
- Newspapers economy and computing
- Charity association
www.courirpouruneBELcause.org
- Kite-Surf
- Sailing (teacher between 1999 and 2002)
https://internationaldragonsailing.net/ - Ski
- Pastry
- Running
-
Project Manager
Expert
-
Consultant Odoo
Advanced
-
Consultant Salesforce
Advanced
-
Salesforce Administrator
Expert
-
Change Management
Good
-
Configuration Management
Advanced
- Salesforce Implementation
-
Configuration Management
Advanced
- Transport Management
-
Autorisation and profiles Management
Advanced
-
REV TRAC Implementation
Advanced
-
French
Expert
-
English
Good
PROFESSIONAL SCRUM DEVELOPER™
The Professional Scrum Developer Assessment is structured to validate and certify your knowledge of the practices and techniques that support building complex software as a member of a Scrum Team and ability to apply that knowledge.
Learn more
The Professional Scrum Developer Assessment is structured to validate and certify your knowledge of the practices and techniques that support building complex software as a member of a Scrum Team and ability to apply that knowledge.
Master 2 Computer Engineering
EPSI - Ecole Privée des Sciences Informatiques (Bordeaux)
September 2003
to 2006
Expert in computer and information systems
Application developer option
