I am currently working as an IT Support Specialist with expertise in administering and maintaining technical, IT, web, and telecommunication solutions.
I am responsible for system installations, maintenance, and troubleshooting, while ensuring adherence to company security and coherence standards. I actively propose innovative solutions to improve our systems and provide support to various departments by managing technical documentation and process guides.
This course provides essential skills for managing information system projects, covering scheduling, cost control, and quality standards. Key competencies include:
Structuring a project lifecycle by components. Managing project indicators to make outsourcing decisions.
Estimating project workload and organizing the project timeline.
Monitoring project budgets through dashboards.
Assessing team management style and developing communication plans.
