Compétences — Guillaume Lormier

About Me

I am currently working as an IT Support Specialist with expertise in administering and maintaining technical, IT, web, and telecommunication solutions.

I am responsible for system installations, maintenance, and troubleshooting, while ensuring adherence to company security and coherence standards.
I actively propose innovative solutions to improve our systems and provide support to various departments by managing technical documentation and process guides.

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Skills

Data Management:
Skilled in designing and managing data architectures for large-scale data processing.

Advanced
Data Analysis
Experienced in deploying data analysis solutions, including integration with artificial intelligence for enhanced business insights.

Advanced

Needs Identification

Advanced
Timeline Management

Advanced
Content Management

Advanced

Technical Support
Installation, maintenance, and troubleshooting of IT, web, and telecommunication systems, with a focus on security and coherence.

Advanced
Documentation
Creation and management of technical guides, process documentation, and system reference materials.

Advanced

Languages: PHP, HTML, CSS, Java, JavaScript, Python.

Good
Tools: Proficient in Microsoft Office Suite and website creation tools.

Advanced

Team Collaboration
Strong ability to work effectively within cross-functional teams.

Advanced
Autonomy
Capable of independent problem-solving and task management.

Expert
Adaptability
Flexible in adjusting to new tasks and environments.

Advanced
Critical thinking
Uses analytical skills to assess situations and deliver solutions.

Advanced
Customer Satisfaction
Committed to providing excellent service and support.

Advanced

English

Advanced
Spanish

Notions

Votre navigateur est obsolète !

Guillaume Lormier

IT Support Specialist

Data Engineering

Project Management

IT Support

Web Development

Soft Skills

Languages