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Guillaume Lormier

IT Support Specialist

Project Management
IT Support
Content Management
Guillaume Lormier
38 years old
Driving License
Lille (59000) France
Professional Status
Employed
Just looking around
About Me
I am currently working as an IT Support Specialist with expertise in administering and maintaining technical, IT, web, and telecommunication solutions.

I am responsible for system installations, maintenance, and troubleshooting, while ensuring adherence to company security and coherence standards.
I actively propose innovative solutions to improve our systems and provide support to various departments by managing technical documentation and process guides.
Resume created on DoYouBuzz
  • Developed and maintained the corporate intranet, centralizing business procedures, company updates, and key events.
  • Ensured regular updates and accurate information by maintaining and expanding the intranet's functionalities.
  • Integrated data from support functions and Operations Management to provide up-to-date, comprehensive resources for employees.
  • Collaborated cross-functionally with the IT Department to ensure the intranet aligned with technical standards and requirements.
  • Coordinated with key stakeholders connected to intranet content, ensuring timely and relevant updates.
  • Worked with multiple departments, including Training, Coaching, and management, to support interdepartmental communication and knowledge sharing.
  • Supported onboarding by collaborating with the training team to ensure new employees were familiar with and actively used the intranet.
  • Proposed new tools and functionalities to improve intranet usability and value for all staff.
Detailed Description
  • Création de script automatisant la remontée d’information liées aux suivis de chiffres