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Melanie Guideau

Multilingual customer services professional

Melanie Guideau
38 years old
Driving License
Johannesburg South Africa
Professional Status
Unemployed
Available
Resume created on DoYouBuzz

Receptionist

Camping La Mignardiere
April 2009 to September 2015
Full-time
Ballan-Miré
France
  • Tourist information
  • Reservations
  • Cashier
  • Communication and promotion on social networks
  • First point of sales
  • Multi-language assistance

Assistant manager

Wicked Campers
December 2011 to May 2012
Full-time
Christchurch
New Zealand
  • Reservations
  • Tourist information
  • Sales
  • Cash operations
  • Communication and promotion on social networks
  • Developing clientele rapport
  • Vehicle preparation
  • Multi language assistance

Customer services

Camping-Car Park
April 2014 to September 2015
Full-time
Pornic
France
  • Technical assistance
  • Tourist information
  • Client satisfaction survey
  • Reservations
  • Sales
  • Litigation management
  • Assistance in French, English, Italian and Spanish

Higher national diploma in Tourism

Lycée Sainte Ursule, Tours, France

September 2004 to June 2006
Sales, languages ( English and Italian), law, economics and marketing

Bachelor degree in languages and trade

University François Rabelais in Tours, France

September 2006 to June 2008
Languages ( English and Italian), law, economics, marketing
Learn more
  • Technical sales
  • Customer relations
  • Communications techniques
  • Client satisfaction
  • English fluent
  • French mother tongue
  • Italian advanced
  • Spanish intermediate
  • Booking softwares: Amadeus, Unicamp, Inaxel, Sydevcamp, Plein Air
  • Microsoft Office Suite