Glenn Paul
Technology Strategist. Systems Thinker. Servant Leader.
DFW and surrounding areas, TX
Professional Status
Employed
Open to opportunities
About Me
Dynamic and energetic hands on leader with a proven ability to direct quality programs, and deliver enterprise projects. Able to train, lead, and motivate effective cross-functional teams. Exceptional presentation and communication skills. A strategic planner adept at getting in the dirt, assessing the technology needs of the business and developing workable roadmaps for delivering creative solutions. Proven track record of positioning IT and Security as a business partner whose seat at the table is essential to driving winning objectives. Recognized as an organizational thought leader and subject matter expert. Demonstrated history of continuous improvement across the people, process, technology triad. An established proficiency in IT governance, policy creation, and standards implementation.
Director of Information Technology
Ranger College
Since November 2017
- Renegotiated and consolidated contracts, services, and vendor engagements, saving $1.2 million over 5 years
- Maximized limited resources by corralling scattered technologies to tried-and-true, education-friendly platforms and standards
- Spearheaded centralized technology procurement, leveraging state-sponsored cooperative product and service contracts, yielding 6-figure savings in under 24 months
- Led transformation of virtual learning by expanding seven classrooms across three centers to over 40 adaptable learning environments in six disparate locations
- Directed, architected, and engineered a complete LAN and WAN overhaul, interconnecting rural sites and campus buildings using SD-WAN mesh topology, standardized hardware, and new fiber in many locations for a significant boost in performance, scalability, and security
- Introduced directory services, IAM, and SSO, delivering transparent management and a seamless user experience across dozens of XaaS apps and services
- Instituted disciplined ITSM through trouble ticketing, service request
submission, end-user visibility, self-service options, and executive reporting - Revitalized lagging LMS system (Blackboard) to peak performance; led platform upgrade to full SaaS experience
- Hardened dozens of technology resources according to strict information
security practices, including firewalls, operating systems, privileged accounts, on-prem software, SaaS applications, retention systems, access control systems,
video surveillance, etc - Authored or co-authored hundreds of pages of previously unavailable documentation
- Revitalized communication and collaboration by replacing VoIP system, updating handsets, introducing chat, remote office, smart voice apps, video integration, and streamlined call routing, engineered to favor person-to-person interaction
- Introduced and directed high-quality video streaming services at academic and sporting events, expanding local-only attendance to global visibility
- Led million-dollar video surveillance and access control project, successfully replacing 6 disconnected security systems with Verkada, a unified, fully integrated physical security platform empowering minimal staff with maximum visibility
- Served as the Technology Committee Chair, as a key contributor on the Executive Council, as well as a member of various other administrative committees and project teams
