Gianfranco Luigi Lammoglia
Executive
Italy
Professional Status
Consultant
Open to opportunities
About Me
I spent my professional life, working essentially for American Corporations and covering mainly international positions in a very competitive environment. I developed my skills in areas such as sales, marketing, human resources and process management always working with people on ‘team building’ approach characterized by a strong sense of belonging and individual motivation. I think I am equipped with excellent communication and interpersonal skills that I built up and mastered during my work as a trainer within the Xerox Business School and as ‘Public Relations manager’ representing the Company. I’m executive for fifteen years and I do not believe much in the style of ‘hard driving’ people. I’m quite a strong supporter of inspired leadership style or ‘inspirational leadership’ that has always guaranteed me the ability to direct employees to achieve results in a logic of ‘empowerment and self awareness acting’ arising from a genuine use of the instrument of delegation. I am very curious and being equipped with a high energy level attitude, I’m always looking for continuous improvement in every individual, personal and relational work. I feel myself a sort of ‘romantic manager’ with a strong systemic background and rationale that is inherited from my ‘computer science knowledge’ and from that mastery of the methodology 6sigma acquired and refined over the last 10 years at Xerox. Here in 2003 I received the international certification ‘Lean 6sigma Black Belt’ for the management of projects relating to analysis, linearization and redefinition of business processes.
For the future I aspire to challenge myself within a professional company having the opportunity to fully express my ego leveraging my skills, knowledge and behaviors gained during my work experience.
I'm married having two children aged 16 and 21 years respectively.
Other Personal Data.
Born in Milan: March 19th. 1959
For the future I aspire to challenge myself within a professional company having the opportunity to fully express my ego leveraging my skills, knowledge and behaviors gained during my work experience.
I'm married having two children aged 16 and 21 years respectively.
Other Personal Data.
Born in Milan: March 19th. 1959
Executive
Xerox
Since September 1997
Roles I covedered as executive:
- International Role (XEROX 2010-2013): New Services Line of Business Director
(Italy, Spain, Portugal and Greece) - International Role (XEROX 2007-2009): Learning & Development Southern Director
(Italy, Spain, Portugal and Greece) - International Role (XEROX 2005-2009): Lean Six Sigma Southern Deployment Mgr
(Italy, Spain, Portugal and Greece) - Public Relations (XEROX 2005-2009): Public Relation Director and Corporate Identity Manager
- Lean Six Sigma Certified Black Belt (XEROX 2003-2005): two Projects Managed with 1.5M$ EcProfit
- General Management (XEROX 2002-2003): Country Manager XGS Business Innovation Consultancy
- Marketing (XEROX 2000-2001): Solutions Director
- Human Resources (XEROX 1997-1999): Education & Learning Director
Service Line of Business Director - Italy, Spain, Portugal, Greece
Xerox
January 2010
to January 2013
- Since 2010, responsible for launch, sales and implementation of a new services portfolio within the Customer Service perimeter.
- From short-term rental value proposition to managed print services in a 'multi-brand' environment, to 'lead generation programme' with the aim to addrees and increase the coveragre of sales territory ensuring new layers of revenue and profit (eight people and 13M$ turnover involving the four pilot countries).
- I also managed a cross-country team for the definition, validation, implementation and proposal for new 'business plan' related to 'independent service partners' in order to ensure a better service to customers and a 'renewed and fresh' commercial approach as well as the management of the 'recurrent revenue' or annuity stream (260M$ turnover accross southern Europe).
PR, Brand, Corporate Identity and Internal Communication Manager
Xerox
January 2005
to December 2009
- From 2005 to 2009 I was in charge of Public Relations and Brand reporting directly to the Managing Director. I participated to the international group that redefined politics and 'intangibles' of the new brand which I fully launched in Italy in early 2008.
- As PR manager I was in charge of management and contextualization of all sales initiatives, marketing campaigns and all related 'brand reputation events' from designing to delivery including press releases issuing, media engagement and follow up. In line with the full communication objectives and goals, I have been coordinating the designing and launching team of Xerox Italy to 'go live' with the intranet/extranet websites and our 'demo space and show room '.
- In terms of 'shaping reputation' and 'brand experience' I handled the whole sponsorship 'Xerox Ducati' within the Superbike World Championship from 2005 to 2009.
Lean Six Sigma Black Belt Certified - LSS Deployment Manager
Xerox
January 2003
to January 2009
- As Executive in Xerox, in 'April 2003 I started with George Group Inc. the certification programme 'Lean Six Sigma' in line with the adoption of this methodology by Xerox Corporation as a new way of working (Twww - The Way We Work). I pioneered this capacity within the first European team of Black Belts getting the LSS certification as a result of a 5-week intensive training course and the realization of two projects within the Customer Service perimeter, recovering finally an Economic Profit 'Finance Certified' of 1.5 M$ in Italy.
- I was then in charge of training, counseling and coaching of Green Belts identified by myself as a result of LSS certification and the projects assigned to me by 'HQ LSS. Since 2005 I have been responsible for LSS strategy as Southern Entity Deployment Manager for Italy, Spain, Portugal and Greece reporting directly to the 'Entity GM. At the same time I was in charge of Marketing Public Relations, Corporate Identity, Brand, Project Sponsorship Ducati/Xerox SBK and the HR/FSU (Functional Service Unit) Education and Learning.
Solution Director and General Management
Xerox
January 2000
to January 2003
- Starting from year 2000 I have taken, as a Solution Director, guidance and coordination of a line of business related to the 'new document services' named BI-DC & SI (Business Innovation Document Consultancy and System Integration) with the full commercial and operational responsibility of a team of 8 consultants and 15 analysts.
- In 2002, then I became responsible for full P&L of the LOB (Line of Business), from the revenue generation amounting to 18M €, to cost control with a clear mandate to manage and improve the business margin and the final ROS index (Return on Sales) of the service line.
Education & Learning Manager
Xerox
January 1995
to December 1999
- Human Resources (XEROX 1995-1999): Education & Learning Manager, Education & Learning Director
- From 1995 to 1997 I worked as Training Manager for the Italian operating company and within this role I was Director of XEROX BUSINESS SCHOOL located in Salsomaggiore Terme (Parma). This functional unit is accountable for all training initiatives related to the development of knowledge, skills and behaviors of the XEROX people. In 1997 I was appointed executive in the role of Director Education & Learning taking care of Southern Europe, with the task of ensuring the 'implementation in Spain, Portugal, Italy and Greece of all new policies of the Corporate Education Distance Learning and full Corporate Skills Mapping.
- For XEROX Italy I have been involved in the planning, organization and control of all training and educational activities including the annual budget setting and full 'assets management' of the Business School. In this respect, I managed nine people including eight trainers. Personally I have been teaching in the classroom a moltitude of sale-centric items as Strategic Sales and Consultative Selling as well as Corporate-centric items as Xerox The Document Company, Xerox Customer First, Xerox Customer Loyalty and Xerox Foundation Programme. In the role of Director Education & Learning I participated as main speaker at meetings / seminars / conferences also at international level exposing the 'XEROX Strategy' and its 'Best Practicies'
Sales Manager, Salesman
Xerox
January 1988
to December 1994
- Sales (XEROX 1988-1994): Sales Manager, Salesman.
- Commercial development began in Rank Xerox as 'Sales Executive' within the 'System and Network' perimeter in a 'not yet mature' market where Rank Xerox in terms of 'brand identity' was not a reference point despite to the 'advanced research and development center' based in Palo Alto (PARC).
- For two years (1988-1989), I worked as a Commercial Officer Sales and during this period I 'built' as my best customer the Joint Research Centre in ISPRA, formerly known as EURATOM, planning and implementing actions and strategies in collaboration with my colleagues from the Rank Xerox Ltd utilizing the Global Account Management approach.
- For four years, from 1990 to 1993, as Sales Manager I led a team of ten salesman and two analysts with a product portfolio of copiers, laser printers, fax machines, workstations, software and local area networks. The annual target in terms of turnover was about fourteen billion liras.
- In this scenario, I have gained the motivation and attitude of the people in driving and leading the development of the business in accordance with the methodologies and business processes that were distinguishing XEROX and XEROX Ltd sales approach within the market.
Software Specialist
Rank Xerox
February 1983
to December 1987
- From 1983 to 1987, at Rank Xerox S.p.a. (today XEROX Spa) where I gained significant experience in various contexts and domains:
- in staff as 'software specialist' and product marketing manager of Xerox Personal Computers based on first 'CPM 8 bits' Operating System implementation as well as responsible for the 'Office Equipment products'
- in 'field from 1984 to 1987 as 'analyst sales support'. In this positon I have carried out feasibility studies and offers for all the different types of customers as key accounts, major accounts and standard commercial.
- For about a year, in parallel to this activity, I have been managing the commercialization of the Artificial Intelligence XEROX Software & Systems as sole product manager in Italy.
- During this time I had frequent relationships with Universities, Research Centers and big industries in which I carried out seminars and presentations of Xerox proposed solutions, philosophy and approach around Artificial Intelligence Xerox's experience. I have attended to ad hoc training courses at Artificial Intelligence Ltd learning methodologies and 'object oriented languages' developing and prototyping 'expert systems' as for example the 'StrateGene' designed from Battelle Inc. to facilitate the DNA recombining for the synthesis of proteins such as insulin.
- In Rank Xerox I was also in charge of the 'grant project' at the Polytechnic of Milan around of the Artificial Intelligence initiative.
Software Designer
GTE Corporation
Since January 1981
- From 1981 to 1983 Software Engineer at GTE Telecommunications S.p.a. within the area of development of a digital telephone exchange packet-switched network.
- During this period I have been interested in telematics and I have designed and developed software in the area of the 'diagnostic' and 'online recovery' of switching systems operating in real time.
Programmer Analyst
Mida Edp
January 1978
to December 1980
- From 1978 to 1980, analyst programmer and then systemist at MIDA EDP Srl where, during the 1980, I played my role part-time while honorating military service in the military district of Monza.
