An expert and qualified IT technician for both hardware and software support. Always willing to learn, and never worried to get my hands dirty or reject a challenge, I recently took a European Energy Manager Certificate. My skills, knowledge and problem solving methods just improved, allow me to have a practical and logical approach to the problems, a meticulous, highly organized and proactive method to give answers, always willing to contribute to team objectives with ideas and leadership. In addition, using my proficiency and my communication ability I have a strong command in deadline and commitments, always keeping an eye to the costs/benefits relation.
All my work experiences have successfully involved working in a team manager culture, improving the end-user performances, job quality and quantity. This as something we wanted to do, and not we had to do.
I can offer an enthusiastic, dedicated and committed technician, with a proven ability to learn and improve through the job, to achieve the targets set, to gain professional experience and to develop both the Company and me.
My first my work experience was as IT technician in the company where I set up the mainframes (IBM Series/1, System 38 and AS/400) and the infrastructure, I learnt to deal with deadlines, to listen to the client problems and give them support, to work temporary under pressure ensuring both the maximum services quality and availability. Gradually I started to manage servers and mainframes in full autonomy, reporting and advising the High Management who allowed me in taking decisions about the ICT purchases, always determining the right performance for the right cost ratio between performances and costs.
