With 12 years work experiences of which more than 9 years have been in the Sales and Customer Service industry. A strong background in meeting and increasing Sales Targets. Demonstrated ability of customer satisfaction and enable to retain customers or obtain repeat sales. Have proven skills to take the initiative to work independently and have always done my best to solve work related problems.
Managing Inventory: Reorganizing items and replenishing of inventory items on the shop floor; Tagging merchandise; Receiving deliveries, unpacking and storing stocks; Regular and annual stock inventory; Accurately record the quality, quantity and characteristics of each item; Dispatching stocks to other branch; Maintaining a neat and tidy shop.
Sales: Suggests and encourage customers to buy a product; Identifying customer needs and directing them to an appropriate product; Provide information on products' specifications; Keeping up to date with special promotions; Maintain records related to sales.
Customer Service: Greet, entertain and assist walk-in customers; Provide courteous and prompt service; Smile; Process merchandise exchange, repair or alteration; Receive payments, cash balance and bank deposits.
Company Description
Ted Baker is one of the fastest-growing leading lifestyle brands in the UK. It offers a wide range of collections including: Menswear, Womenswear, Accessories, Fragrance, Skinwear, Footwear, Eyewear and Watches.