A level headed, calm and positive individual who is able to carry out any sales service role professionally and effectively. Long track record of increasing customer loyalty and retention by having an in-depth understanding of the tasks, responsibilities and skills involved in customer service work. I always keep customers updated on issues important to them and works hard to meet requests for information in a timely and efficient manner.
Support the merchandising team in the deployment of goods from distribution centres to stores to meet seasonal objectives.
Analyze sales trends and manage deliveries in order to maintain adequate stock levels for Retail (63) and Outlet (31) stores.
Take care of replenishment/initial allocation order uploads and contract maintenance during the season.
Manage transfers of goods both during and at the end of the season.
Keep constant contacts with stores to monitor inventory levels, satisfy ad-hoc requests and support sales based on store capacity, seasonality and selling curves.
Keep contacts with DC in order to ensure timely deliveries.
The above-mentioned tasks imply an intensive use of Excel, AS400 (JBA), Retailisation, Relate (Promo SetUp/Maintenance), Cognos (Reporting Tool), Retail Data Warehouse (RDWH) - Reporting Tool, Citrix, BrioQuery (Reporting Tool)
Company Description
Global Leader in branded lifestyle apparel, footwear and accessories, with more than 30 brands
