Ganesh Kumar Rukmangathan
Senior Service Delivery Cordinator
Shift Incharge Operations, Team Manager, Senior Service Delivery Coordinator,
Chennai India
Employed
Available
A competent professional with 13+ years of experience in Account Management, Team Coordination & Management. Currently working with Cameo Corporate Services as Shift Incharge/Service Delivery Coordinator with Expertise in managing teams, preparing reports. Conversant with OS, MS-Office Applications
PASSPORT NO: K0365456
EXPIRY DATE: 23/02/2022
FATHER NAME: J Rukmanagathan
MARITAL STATUS: Married
NATIONALITY: INDIA
DIALECT: TELUGU,ENGLISH, TAMIL
PASSPORT NO: K0365456
EXPIRY DATE: 23/02/2022
FATHER NAME: J Rukmanagathan
MARITAL STATUS: Married
NATIONALITY: INDIA
DIALECT: TELUGU,ENGLISH, TAMIL
- OS for window and other applications used with technical and problem solving skills.
- Knowledge on General and Medical Insurance
- Mentoring a team of over 15 employees and delivering 99% quality, 100% quantity and 100% Turn Around Time (TAT) with client's satisfaction and as per their requirements.
- Preparing reports and analysis.
- Preparing MIS & appraise same to the management.
- Managing and monitoring the performance of multi-skilled work force for ensuring performance efficiency.
- Planning of the workforce, appraising the performance of the members and providing the feedback
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.
- Designing & developing modules and customizing training programs for individuals and corporate based on the training need analysis to enhance the operational skills & efficiency.
- Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
- Have a can-do, will-do attitude
- Professional, proactive, flexible and astute
