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Ganesh Kumar Rukmangathan

Senior Service Delivery Cordinator

Shift Incharge Operations, Team Manager, Senior Service Delivery Coordinator,
Chennai India
Employed Available
A competent professional with 13+ years of experience in Account Management, Team Coordination & Management. Currently working with Cameo Corporate Services as Shift Incharge/Service Delivery Coordinator with Expertise in managing teams, preparing reports. Conversant with OS, MS-Office Applications

PASSPORT NO: K0365456
EXPIRY DATE: 23/02/2022
FATHER NAME: J Rukmanagathan
MARITAL STATUS: Married
NATIONALITY: INDIA
DIALECT: TELUGU,ENGLISH, TAMIL
Resume created on DoYouBuzz
  • Participated in planning and development of overall operational objectives and goals for medical transcription services provided to clients.

    Responsible for the day-to-day supervision and management of medical transcription operations.

    Feedback and Production turn-around time Management of team.

    Communicate with the MTs, and interacting with the US counterpart regarding errors, accuracy, discrepancy, etc., through E-mail and directing our MTs accordingly.

    Established and assured compliance with departmental policies and procedures in conformance with corporate policies and procedures.

    Educated users of transcription services, both internal and external.

    Travelled as required to locations in order to facilitate face-to-face team communication and relationships.
  • Delivering assigned jobs to client maintaining 99% quality and TAT.
  • Providing training on client account and quality feedback system.
  • Making reports; offering analytical data to indicate project performance on daily, weekly and monthly basis.
  • Five years of experience as medical transcriptionist/proofer in in interpreting, transcribing and verifying dictations regarding neurologic consults, sleep studies,psychiatric evaluations, hospital and clinic reports, behavioral health and rehab, radiation and oncology, infectious disease, pulmonary infectious disease, ENT, allergy, derm, physical therapy, orthopedics, surgical notes, and diagnostic test results, etc.

    Sound knowledge of the anatomy and physiology, medical terminology and the various medical specialities.

    Demonstrated ability to transcribe, interpret and verify the dictations.

    At least 99% accuracy and 190 lines/hour

    HIPAA knowledge

    Excellent proofreading, researching and communication skills

    OUtstanding auditory and keyboarding abilities

    Ability to deal with constraints embedded in transcription software

    Knowledge of MS office: Word and Excel, Fiesa, Exscribe plateform, EMDAT.
  • Recognize, interpret, and evaluate inconsistencies, discrepancies, and inaccuracies in transcribed report.
  • Meet quality and productivity standards.
  • Use reference materials appropriately and efficiently.
  • Format reports according to established guidelines.
  • Providing training on client account and quality feedback system
  • Proofreading and Editing Medical Reports.
  • Feedback and Production turn-around time Management of team.
  • Communicate with the MTs, and interacting with MTs and Junior Editors regarding errors, accuracy, discrepancy, etc., through E-mail and directing our MTs accordingly.

Junior MT/Proofer/Editor

Avant Garde HBT services
April 2003 to June 2006
  • Three years of experience as junior MT/proofer/Editor in interpreting, transcribing and verifying dictations regarding neurologic consults, sleep studies,psychiatric evaluations, hospital and clinic reports, behavioral health and rehab, radiation and oncology, infectious disease, pulmonary infectious disease, ENT, allergy, derm, physical therapy, orthopedics, surgical notes, and diagnostic test results, etc.

    Sound knowledge of the anatomy and physiology, medical terminology and the various medical specialities.
  • Demonstrated ability to transcribe, interpret and verify the dictations.
  • At least 99% accuracy and 150 lines/hour
  • Excellent proofreading, researching and communication skills
  • Ability to deal with constraints embedded in transcription software
  • Knowledge of MS office: Word and Excel, Fiesa, Exscribe plateform, EMDAT.