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Guillaume Devaleriola

Software Engineer - Finance & Technology

Blockchain
Web 3
Crypto
Finance
Investments
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Guillaume Devaleriola
27 years old
Driving License
Louvain-La-Neuve (1348) Belgium
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Professional Status
Employed
Available
About Me
Software Engineer with a background in finance and IT support.
Certified in Blockchain and ITIL, skilled in creating and deploying smart contracts and Solidity, managing data flows, and migrating software and IT systems and development.
Proficient in VIP support, telephony, and project management.
Passionate about new technologies and web3 and its potential to drive progress in the financial industry.
Fluent in English, French and Dutch
Resume created on DoYouBuzz
Portfolios

Fiducre Recovery - IVR New Menu

Setting up and development of a new IVR (Interactive voice response) algorithm for the telephony:
  • Phone recognition
  • Language recognition
  • Case recognition
  • Automated messages
  • Group/situation verification and sorting
  • Creation of a new function such as the ability to access the debit balance through an automated dictation
  • Option to communicate with NBB
  • Option to communicate with a collaborator
  • Standby music and ability to set up an appointment to be called back
Creation date
01 juil. 2020
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Resume created on DoYouBuzz