Guillaume Devaleriola
Software Engineer - Finance & Technology
Blockchain
Web 3
Crypto
Finance
Investments
27 years old
Driving License
Louvain-La-Neuve (1348) Belgium
Professional Status
Employed
Available
About Me
Software Engineer with a background in finance and IT support.
Certified in Blockchain and ITIL, skilled in creating and deploying smart contracts and Solidity, managing data flows, and migrating software and IT systems and development.
Proficient in VIP support, telephony, and project management.
Passionate about new technologies and web3 and its potential to drive progress in the financial industry.
Fluent in English, French and Dutch
Certified in Blockchain and ITIL, skilled in creating and deploying smart contracts and Solidity, managing data flows, and migrating software and IT systems and development.
Proficient in VIP support, telephony, and project management.
Passionate about new technologies and web3 and its potential to drive progress in the financial industry.
Fluent in English, French and Dutch
IT Consultant
CTG IT Solutions
Since August 2021
Full-time
Louvain-La-Neuve
Belgium
- IT support specialist at European Parliament
- Development, blockchain, and financial training
- Networking: I have been reaching out to industry professionals and attending events and webinars to build my professional network and explore new opportunities
- Goal-setting: I have been working to clarify my career goals and develop a clear plan for achieving them
- Continuing education: I remain committed to ongoing learning and development, and I am always seeking new opportunities to expand my skills and knowledge
Detailed Description
- August 2021 – August 2022: IT Support Specialist at European Parliament:
- Provided technical support and troubleshooting for European Parliament staff as part of a team of IT professionals.
- Gained valuable experience in a fast-paced and complex organizational environment.
- ITIL: I studied ITIL, a widely used framework for IT service management that helps organizations improve their efficiency and quality of service.
- Provided technical support and troubleshooting for European Parliament staff as part of a team of IT professionals.
- Following my mission at the European Parliament, I invested in my professional development by using my time as a CTG employee to acquire new skills, including:
- Development basics: I completed online courses on fundamental concepts in software development, including object-oriented programming, data structures, and algorithms.
- Blockchain: In addition to my work with smart contracts and Solidity, I deepened my understanding of blockchain technology and its potential applications in various industries, completing online courses on blockchain development.
- Smart contracts and Solidity: I obtained certifications in these cutting-edge technologies, which are becoming increasingly important in industries ranging from finance to supply chain management.
- Training myself on trading strategies and tactics, which has helped me gain insights into financial markets and informed my investment decisions.
- Development basics: I completed online courses on fundamental concepts in software development, including object-oriented programming, data structures, and algorithms.
- Skills: Microsoft Visual Studio Code · Git · GitHub · Blockchain · Smart Contracts · Ethereum · Remix IDE · Solidity · Cryptocurrency · Investments · Auto-apprentissage · Tendances technologiques · Développement de logiciels · Programmation
Company Description
CTG delivers IT solutions that accelerate digital transformation and help their clients succeed.
Company website
IT Support Specialist
European Parliament
August 2021
to August 2022
Consultant
Bruxelles
Belgium
- CTG Consultant:
- Top-notch VIP support for deputies and assistants
- System Administration
- Top-notch VIP support for deputies and assistants
Detailed Description
- I was responsible for providing top-notch VIP support to the deputies and assistants. My role included a wide range of technical support functions, including:
- Providing expert support for Amendments (AT4AM), voting, and plenary session software
- Offering comprehensive hardware support to ensure smooth operation
- Managing user accounts and ensuring proper access controls
- Ensuring Active Directory and network stability
- Providing technical support for Microsoft Exchange and Office 365
- Utilizing Microsoft SCCM to manage the European Parliament's infrastructure
- Implementing and managing Mobile Device Management (MDM) systems
- Administering RSA and McAfee security systems
- Providing on-site support and troubleshooting network, hardware and printer issues
- Delivering and configuring IT equipment
Apart from my technical expertise, I developed a few important attributes, such as:
- Determination, tactfulness, and sense of liability
- A systematic approach to organizing priorities and duties
- Exceptional communication skills and active listening aptitude
- A reasonable attitude, a powerful emphasis on achieving results, and remarkable analytical skills.
- Providing expert support for Amendments (AT4AM), voting, and plenary session software
- Working at the European Parliament was a once-in-a-lifetime opportunity to play a critical role in shaping the future of the world. I was passionate about providing VIP support to the deputies and assistants, ensuring that their technology was always operating at peak performance. With a strong commitment to excellence and a deep understanding of the technology landscape, I worked diligently to deliver reliable and effective technical support. It was a privilege to serve at the European Parliament and support its critical mission to drive progress and shape the future.
- Skills: Consultancy · Security · Active Directory · Bureau à distance · Office 365 · SharePoint · ITIL · Travail d’équipe · Communication · Assistance
Company Description
The European Parliament is the elected body of the European Union.
The Parliament consists of 705 members elected by the people of the EU member states. The Members work in close unison with the Commission and the Council in shaping the laws and policies of the EU.
The Parliament consists of 705 members elected by the people of the EU member states. The Members work in close unison with the Commission and the Council in shaping the laws and policies of the EU.
Company website
Software Support Analyst
ING Belgium
November 2019
to August 2021
Full-time
Bruxelles
Belgium
- Fiducre - IST Run (Software Engineer)
- Development, testing, delivery, and deployment of new functions for financial software.
- Software and IT environment migration
- Development, testing, delivery, and deployment of new functions for financial software.
Detailed Description
- Agile Methodologies: Knowledge in working through sprints & releases in acceptance, production environments, and other relevant phases.
- Hands-on experience in development, integration, testing, delivery, and deployment of new functions for financial software. Proven track record in operation and maintenance of infrastructures and continuous delivery.
- End-to-end testing of functionalities and ensuring delivery into live environment while monitoring latest releases to guarantee adherence to security standards and optimal functionality
- Maintaining company goals for product performance while proactively tracking and resolving bottlenecking issues in program updates to ensure successful deployment.
- Creating style guides for software and applications
- Business Analysis : Identifying and understanding business needs and providing cost-effective solutions.
- Project management: Experience in translating business requirements into business specifications and delivering solutions.
- Telephony: Proven ability in setting up telephony systems, migration, and creation of telephony algorithms.
- Jira & ServiceNow proficiency: Experienced in using project management tools for software development.
- Nightflows and Data Management Expertise: Knowledge in managing data flows and ensuring data security
- XML, Notepad++
- Software and IT Environment Migration Experience: Experience in migrating software and IT systems to new platforms and environments.
- Innovative approach in creating new ways of working during the Covid crisis, including setting up effective homeworking solutions
- Skills: DevOps · Agile Methodologies · Project Management · Analyse de l’impact commercial · Data Analysis · Security · Relations bancaires · Bureau à distance · Microsoft 365 · Office 365 · SharePoint · Visio · Powershell · ServiceNow · Jira · Travail d’équipe · Communication
Company Description
As a global financial institution, with a strong European base, they redefine banking at times of incredible change: a journey powered by technology, centered around our customers, and driven by smart, determined teams.
Company website
IT Ambassador
ING Belgium
September 2018
to November 2019
Temporary Work
Wavre
Belgium
- IT SPOC
- Hardware and software on-site support.
- RPA (Robotic Process Automation)
Detailed Description
- Served as the IT SPOC (Single Point of Contact) between the ING agency and ING IT services, ensuring seamless communication and resolution of IT-related issues
- ServiceNow: identifying and resolving on-site problems, efficiently creating tickets for other teams as needed
- Managed the IT inventory, ordering and installing new equipment to ensure everyone was fully equipped with the latest hardware and software
- Hardware and software on-site support, ensuring that all IT-related issues were resolved in a timely and efficient manner
- Implemented RPA (Robotic Process Automation) to automate processes and optimize workflows, resulting in increased efficiency and productivity
- Skills: Security · Relations bancaires · Office 365 · Robotic Process Automation (RPA) · Travail d’équipe · Communication · Français · Anglais
Regularization Officer
ING Belgium
March 2018
to November 2019
Temporary Work
Wavre
Belgium
- Unique (interim):
- Multilingual administrative expertise
- Credit recovery
- Multilingual administrative expertise
Detailed Description
- Multilingual: Proficient in English, French, and Dutch, ensuring effective communication with clients
- Administrative Expertise: Skilled in MS Office, able to manage complex administrative tasks with ease
- Client-Bank Relationship Management: Developed expertise in client-bank relationship management, building and maintaining positive relationships with clients
- Credit Recovery: Successfully managed credit recovery, utilizing effective negotiation and problem-solving skills to resolve outstanding debts
- Banking and Legal Experience: Coordinated with ING, NBB, and lawyers to navigate complex legal and banking situations
- Skills: Relations bancaires · Office 365 · Travail d’équipe · Communication · Service clientèle
Co-creator
The Holos Project
January 2021
to July 2021
Freelancer
- Media Advisor & Strategist
- Media Advisor & Strategist
- Financial Advisor
- Financial Advisor
- Content Creator
- Content Creator
- Allround IT Engineer
- Allround IT Engineer
- Lead Administrator using Google Workspace:
- Management of Admin rights and accesses
- Creation and setting up of a domain name
- Setting up of professional mail addresses
- Creation of team mailboxes
- Setting up of professional Google shared and private Drives
- Lead Administrator using Google Workspace:
Company Description
YouTube project
Company website
