Natural Leader and Influencer, Solutions & Result-Oriented Executive, Recognized for Successfully Managing Complex Business and Technology Challenges. Over 20 years experience in Technology Team Management, Architecture and Risk, Cybersecurity, Governance, Compliance, Business Transformation and Program Management, International Experience (Europe and North America)
Experienced in the following fields: Telecommunications, Financial Services, Transportation, Aeronautics, Space and Defense, Entertainment, Public Administration.
Author of BestSeller books about IT Governance & IT Management
Career: 2018 Senior Director, Information Security (CISO) (Cogeco) - Canada / US
2016 Stream Lead, GRC Project (CN) - Canada
2014 Senior Consultant IT Security (Cirque du Soleil) - Canada / US
2012 Director, IT Security Engineering (Desjardins Bank) - Canada
2011 Director, IT Security Architecture (Desjardins Bank) - Canada
2010 Team Lead, IT Compliance and Security (Desjardins Bank) - Canada
2007 Senior Advisor, IT Compliance (Desjardins Bank) - Canada
2004 Senior Consultant, IT Management & Governance (Nudata, Smurfit Group, Kenzo, ...) - Europe
1999 Founder and CEO (Hypsoneack) - Europe
1997 Director, Corporate Digital Publication (Conseil General des Bouches-du-Rhône) - Europe
1992 Manager, Software Integration and Support (Orkis) - Europe
Integrate client-server systems for client with complex architectures and sensitive data. Clients : European Space Center (Support 3 Ariane Flight, including Ariane 5 qualification flight), Commissariat à l'Energie Atomique (CEA), Eurocopter, EADS, CNES
Integrate and operationalize baggage screening systems simulation for the Direction General of Civil Aviation and Airports of Paris.
Data Modeling & Information Structure
Advise Customers for Data modeling
Define & implement Data Modeling services
Customers Support Management
Define and operationalize support processes (incident & problem management)
Work with development teams on problem & functional changes.
Manage Support Team.
Design & Implement Help Desk system.
External Relations Manager
Develop corporate communication
Design and produce marketing materials.
Manage Events (Apple Expo / International Days of Photography, etc ...).
Design and write publications.
Detailed Description
Integrate client-server systems for customers with complex architectures and sensitive data:
Kourou Space Centre, Operating (system administrator on 3 launches, including qualification flight)
Commissariat à l'Energie Atomique (CEA)
Eurocopter, EADS, CNES
Integrate and operationalize baggage screening systems simulation for the Direction General of Civil Aviation and Airports of Paris. .
Managing customer support
Define and operationalize support processes (incident & problem management)
Work with development teams
Manage Support Team.
Design & Develop Help Desk database system. .
Develop & Manage Corporate Communication
Design and produce marketing materials.
Manage Events (Apple Expo, etc ...).
Design and write technical documentation.
Company Description
Software company specialized in Digital Asset Management