Accomplished strong leader with business mindset and diverse knowledge of technologies and management; experienced in driving project success. Introduce new concepts, motivate staff, and engage stakeholders to support implementation of new products, technologies, tools, and systems. Allocate resources for pipeline projects and foster environments committed to accountability for results. Established robust project management office (PMO) for Wolters Kluwer (CT Small Business), including implementation of continuous integration environment and agile/SCRUM best practices.
Managed and directed professional efforts of onsite/nearshore/offshore teams in Mexico, Philippines and India, which included 65 resources and $6M annual budget. Maintained ongoing knowledge of outsourcing strategies; optimized processes and procedures to achieve business goals that positively impacted revenue. Identified needs, engaged stakeholders, and secured buy-in to direct end-to-end implementation of strategic initiatives. Managed scope, timeline, budgets, and expenses.
Manage all facets of technical projects that ensure value based delivery of products to business. Institute agile processes and corresponding strategies for reviewing and selecting projects that add short- and long-term value to business. Engage with business to define needs for technology projects, including analysis, people, processes, systems, and support for delivery. Highlighted Achievements: Stood up formal agile-based PMO, which included defining policies, operating practices, roles and responsibilities, and associated documentation to support new product development initiatives to manage high profile projects. Managed strategic placement of onshore / offshore teams of 65 resources in New York and India, which included serving as mentor to engage and inspire globally dispersed teams. Implemented robust resource management and long-term strategy for new technology solutions that worked with all facets of organization. Established best practices to ensure rapid product development using Continuous Development Continuous Integration (CD/CI) approach. Implemented automated and integrated work item to code management, code quality management, build automation and release management, QA automation and performance management, infrastructure and servers to support products, including ct.wolterskluwer.com. Accomplished digital transformation goals via development of scalable e-Commerce B2B website and other customer facing applications and complex email campaigns based on data driven micro-services architecture that sell business services. Effort resulted in revenue of $15M and cost savings of $10M. Collaborated with and led cross-functional teams, including product development and marketing to execute strategic initiatives to create new customer business management and compliance application used by 62,000 clients. Solution developed with 360-view and goal to improvise productivity across marketing, product management, sales & service. Contributed to driving annual revenue through development of mobile application and DevOps tools that allowed field sales staff to present customer data and negotiate deals using an iPad.