Accomplished strong leader with business mindset and diverse knowledge of technologies and management; experienced in driving project success. Introduce new concepts, motivate staff, and engage stakeholders to support implementation of new products, technologies, tools, and systems. Allocate resources for pipeline projects and foster environments committed to accountability for results. Established robust project management office (PMO) for Wolters Kluwer (CT Small Business), including implementation of continuous integration environment and agile/SCRUM best practices.
Managed and directed professional efforts of onsite/nearshore/offshore teams in Mexico, Philippines and India, which included 65 resources and $6M annual budget. Maintained ongoing knowledge of outsourcing strategies; optimized processes and procedures to achieve business goals that positively impacted revenue. Identified needs, engaged stakeholders, and secured buy-in to direct end-to-end implementation of strategic initiatives. Managed scope, timeline, budgets, and expenses.
Led team in successful migration of SQL Server 6.7 to SQL 2000 across 17 firm sites supporting OpenText DocsOpen document management system. Performed cross-functional data analysis of financial and case management systems. Administered enterprise content management (ECM) systems for 20-location network throughout US.
