Foram Gandhi
Director of Project Management
Team Developement & Leadership
Technology Transformation
Process Improvement
Contract Negotiations
Agile Methodologies
45 years old
Edison (08817) United States (New Jersey)
Employed
Available
Accomplished strong leader with business mindset and diverse knowledge of technologies and management; experienced in driving project success. Introduce new concepts, motivate staff, and engage stakeholders to support implementation of new products, technologies, tools, and systems. Allocate resources for pipeline projects and foster environments committed to accountability for results.
Established robust project management office (PMO) for Wolters Kluwer (CT Small Business), including implementation of continuous integration environment and agile/SCRUM best practices.
Managed and directed professional efforts of onsite/nearshore/offshore teams in Mexico, Philippines and India, which included 65 resources and $6M annual budget. Maintained ongoing knowledge of outsourcing strategies; optimized processes and procedures to achieve business goals that positively impacted revenue.
Identified needs, engaged stakeholders, and secured buy-in to direct end-to-end implementation of strategic initiatives. Managed scope, timeline, budgets, and expenses.
Established robust project management office (PMO) for Wolters Kluwer (CT Small Business), including implementation of continuous integration environment and agile/SCRUM best practices.
Managed and directed professional efforts of onsite/nearshore/offshore teams in Mexico, Philippines and India, which included 65 resources and $6M annual budget. Maintained ongoing knowledge of outsourcing strategies; optimized processes and procedures to achieve business goals that positively impacted revenue.
Identified needs, engaged stakeholders, and secured buy-in to direct end-to-end implementation of strategic initiatives. Managed scope, timeline, budgets, and expenses.
Senior Technology Transformation and Delivery Leader
WOLTERS KLUWER ~ New York, NY
Since August 2013
- Manage all facets of technical projects that ensure value based delivery of products to business. Institute agile processes and corresponding strategies for reviewing and selecting projects that add short- and long-term value to business. Engage with business to define needs for technology projects, including analysis, people, processes, systems, and support for delivery.
Highlighted Achievements:
Stood up formal agile-based PMO, which included defining policies, operating practices, roles and responsibilities, and associated documentation to support new product development initiatives to manage high profile projects.
Managed strategic placement of onshore / offshore teams of 65 resources in New York and India, which included serving as mentor to engage and inspire globally dispersed teams. Implemented robust resource management and long-term strategy for new technology solutions that worked with all facets of organization.
Established best practices to ensure rapid product development using Continuous Development Continuous Integration (CD/CI) approach. Implemented automated and integrated work item to code management, code quality management, build automation and release management, QA automation and performance management, infrastructure and servers to support products, including ct.wolterskluwer.com.
Accomplished digital transformation goals via development of scalable e-Commerce B2B website and other customer facing applications and complex email campaigns based on data driven micro-services architecture that sell business services. Effort resulted in revenue of $15M and cost savings of $10M.
Collaborated with and led cross-functional teams, including product development and marketing to execute strategic initiatives to create new customer business management and compliance application used by 62,000 clients. Solution developed with 360-view and goal to improvise productivity across marketing, product management, sales & service.
Contributed to driving annual revenue through development of mobile application and DevOps tools that allowed field sales staff to present customer data and negotiate deals using an iPad.
Product Manager
WHITE & CASE LLP ~ New York, NY
2012
to 2013
- Engaged with lawyers and paralegals and other internal customers. Managed firm’s website, including functionality and ease of use. Led Manila-based offshore team of 6; established processes and governance framework to execute projects. Oversaw vendors and introduced products to advance project delivery; facilitated rapid development of technical deliverables.
Introduced standard program management processes using SharePoint dashboards.
Led full project lifecycle using agile and SDLC methodology in collaboration with marketing, IT, design and brand, as well as 20+ stakeholder groups. Oversaw development of tools and application delivery in SharePoint environment.
Project Leader & Technical Consultant
CONSULTANT ~ New York, NY
2006
to 2011
- Served in consulting capacity for various clients and delivered projects to drive business and operating improvements. Conducted needs analyses and implemented solutions on time, within scope, and budgetary parameters.
Assignments included the following:
Small Business Services: Collaborated with business analysts, quality assurance resources, and developers to manage $200K customized off the shelf (COTS) proof of concept (POC) software implementation for Accela, Inc. Conducted functional analysis, data conversion, application architecture, user acceptance testing (UAT), and post production support.
Department of Health: Performed technical analysis to support conversion of paper files to electronic health records (EHR). Evaluated vendors, interacted with executive leaders, and gained stakeholder approval. Designed contract processing system.
Managed all phases of $1.5M document imaging management system implementation using SharePoint 2007 and EMC Captiva. Managed and mitigated risks and developed contingency plans in event of unforeseen circumstances.
Conceptualized strategies, policies, and standard operating procedures (SOPs) in support of organizational change.
Drafted executive presentations and project plans, including project charter and statement of work (SOW) to facilitate engagement at all organizational levels.
Dewey LeBoeuf: Converted document management systems across 20 locations throughout Asia and Europe as solution architect for $2M project expected to save $1M annually.
Created business requirement document (BRD) and functional requirement document (FRD) by analyzing application data across business processes to help client determine consolidation approach across all geographic locations within United States.
Developed SOWs, cost estimates, budgets, and contracts.
mindSHIFT Technologies: Implemented document and records management solutions for clients of this IT outsourcing and cloud services provider. Consulted on strategy projects for law firms.
Conceptualized and instituted strategies to improve Interwoven iManage document management system performance by 500 man-hours monthly.
Managed SQL-based application project for Hawkins Delafield & Wood LLP.
Performed QA testing using SQL queries and data analysis of result sets, achieving 99% accuracy.
Senior Applications Analyst
WILSON ELSER LLP ~ New York, NY
2005
to 2006
- Led team in successful migration of SQL Server 6.7 to SQL 2000 across 17 firm sites supporting OpenText DocsOpen document management system. Performed cross-functional data analysis of financial and case management systems. Administered enterprise content management (ECM) systems for 20-location network throughout US.
PREVIOUS POSITIONS:
VONAGE HOLDINGS ~ Technical Support Consultant ~ Edison, NJ ~ 2004-2005 PRICEWATERHOUSECOOPERS ~ Application Developer ~ Fort Lee, NJ ~ 2000-2003
2000
to 2005
