Good team player; Used to work under pressure; Good sense of responsibility; Well-organized and able to meet deadlines and prioritize tasks; Customer care skills; Problem-solving attitude;
Main activities and responsibilities System Testing, Functional Testing, System Integration Testing, Regression Testing, Confirmation Testing, Performance Testing and User Acceptance testing. Reporting of testing activities, analysis of testing results. Designed new test cases/test sets for new features, modified the old tests in order to reflect new software specifications. Performed analysis on fixes to validate and perform testing according to validation steps in order to confirm that fixes to deliver are present in the software and it work as designed. Checked installation documents along with testing to ensure that are up to date. Validate and report defects using defect tracking tools. Defect analysis. Planning of test activities for testing team. Environment setup in order to meet prerequisites for testing. Education for new team members – testers and test module leads.
Achievements: Improved my testing skills. Trainer for new team members, support for downstream organizations. Test management activities.
Note: Performed Scrum Master activities in parallel with testing activities
Main activities and responsibilities Shielding the team from interruptions during the sprint. Continuous dialog and reports with R&D managers. Maintaining the team backlog in task tracking tools. Tracking project progress against planned work. Attend to inception and pre-planning meetings. Participate at regular local and project Scrum Master meetings. Helping the team maintain their burn-down chart. Facilitate meetings. Removing impediments that affect the team. Helping the team to make decisions. Triage defects and support for other internal teams. Ramp-up plans for new team members.
Achievements: Worked in Agile and Kanban environment. Learned team management. Translate user stories into basic tasks. Improved communication with team and managers.
Main activities and responsibilities Providing full support (software and hardware) to our customers. Implementing, configuring our software solutions for different customer environment setup. Testing of new software releases and fixes on different scenarios. (different OS versions and hardware configurations). Bug reporting according to internal procedures and testing plans. Responsible for implementation of new software releases and updates. Database installation, maintenance and updating. Programming, testing and installation of retail stores specific equipments: Fiscal printers, Scanners, Mobile devices, Label printers, POS Touch and Scales)
Achievements: Learned new software and hardware testing, installing and configuring methods and procedures. Improved my customer support skills.
Main activities and responsibilities Tested, troubleshot and maintained our customer's hardware. Designed, implemented and administered computer networks. Installed, configured and provided software support.
Achievements: Established the IT support department procedures. Key member of the team who gained the 9001 ISO certification.
Main activities and responsibilities Tested, troubleshot, and maintained our customer's hardware. Designed, implemented and administered computer networks. Installed, configured and provided software support.
Achievements: Improved my professional skills. Learned best-practices in a support department.
Familiar with process of software release lifecycle, service packs, hotfixes; Defect tracking tools: Jira, CharmNT; Test Management tools: Quality Center; Automation tool: CA IT PAM (Orchestrator); Working knowledge of relational databases: Firebird, MySQL, Oracle, Microsoft SQL; Virtualization: VirtualBox, VMWare, OracleVM; Basic skills in programming and web designing; Knowledge of Agile and Kanban work methodologies; Agile\Kanban tools: VersionOne; Operating systems: Windows (advanced), Linux (basic); Basic knowledge of Windows Server Administration; Very good knowledge hardware troubleshooting and maintenance; Good knowledge of computer network designing and implementing;