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Ferdaous Chafaoui

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Student Available
-Resolute person
-Self-Reflecting,
-Empathetic,
-Cooperative
-Problem-Solving oriented.
-Open-minded to different perspectives and approaches to an issue,

-Excellent drafting skills,
-Strong interpersonal and communication skills
-Professionalism in the handling of information
-Assertive communication
-Stress-resilient,
-Ability to work under pressure and against tight deadlines for a prolonged period while maintaining a high level of speed and accuracy in order to produce accurate transcripts of court hearings and witness statements.

-Ability to coordinate the work of others and to establish and maintain effective working relations in a multi-ethnic and cultural environment with respect for diversity.

-Managing well when work is unexpectedly busy.
-Entrepreneurial and competent
-Marketing skills
-Adaptive to new environments,
-Multicultural
-Positive minded
-Learning by doing
-Teaching by showing, not simply delegating,
-Immediate availability
Resume created on DoYouBuzz
  • Approach a problem in every different way so that I can fulfil the customer's needs.
  • Spokes-person for every B2B as well as B2C Sale
  • Development of Marketing strategies.
  • Prepare documents and communications based on the orders received, the information provided and / or the needs detected.
  • Process documents, internal or external communications in the company circuits information
  • Sort, record and archive communications and documents according to the appropriate techniques and parameters established by the company
  • Perform the administrative management of business processes, performing documentation and negotiation tasks with suppliers and advice and relationship with the client.
  • Process and perform administrative management in the presentation of documents in different agencies and public administrations in the required time and manner.
  • Attend to the public, address incidents and customer complaints through different channels: telephone, email, staff, etc.
  • Enter data and texts in computer terminals in conditions of safety, quality and efficiency.
  • Organize and supervise the administrative management of company personnel, complying with current labor regulations and established protocols.

Transcriber (partial time)

Sigma Artificial Intelligence
Since December 2019
  • Listen carefully to audio recordings and interpret them appropriately
  • Transcribers must work quickly but efficiently, keeping tight deadlines and managing their time effectively
  • Perform other duties as assigned by direct supervisor or by the Editorial Assistant.
  • Participate in team activities, such as planning and regular team meetings as convened by the supervisor.
  • Review and proofread transcripts and records to ensure the accurate use of language, verifying spelling and citations;

Administration and Artistic Representation as Intern

Tinglao Managment
September 2019 to November 2019
  • Negotiate terms and conditions of an agreement for a performance
  • Finalize arrangements relating to payments due for the Artist
  • Administering the agreement between the Artist and the producers
  • Making arrangements for publicity attendances and related publicity responsibilities
  • Seek or find work opportunities for The Artist
  • Customer service and personalised consultation
  • The importance of knowledge about the company and every product we sold came clear to me. Also, companies do not represent a service or an idea. They represent an idea and a vision.
  • I learned to recognise a customer's needs and act according to them.
  • Know and guide the sale towards the most profitable and exclusive products defined by the company, without ever forgetting the needs of the client.
  • Keep every part of the store updated and in perfect condition for a productive work environment.
  • Ensure customer satisfaction through an excellent sales service
  • Collections and returns to the box.

Assistant Administrative

Al-shark S.L
January 2015 to March 2017
Tetuán, Madrid
Spain
  • Manage: visas, personal or business
  • Answer telephone calls and e-mails
  • Inform about everything related to the department on which it depends
  • Be up to date on the processing of files
  • Have updated the agenda, both telephone and address, and meetings
Company Description
legalization of mercantile documents of exports, visas, personal or company.
and other documents for its validity and use abroad. 30 years of experience in the sector.

Stewardess and tourist guide.

Red Cross
2011 to 2012
Motril (Granada)
Spain
  • Customer orientation,
  • Indicate places of interest in the town
Company Description
Turismo