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Fazli Faroog

Experienced Business and Operations Professional

Strategic Planning
Business Development
Operations
Insurance
Technology
Home Experiences Education Skills
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Professional Status
Employed
Open to opportunities
About Me
Regional and senior management experience with proven records of leading, planning and active participation in company’s profitability and growth.
Resume created on DoYouBuzz
Experiences
  • Managing the regional responsibilities of product management and innovation for the Mobility line of business in the APAC region
  • Responsible for strategic planning, product planning, go-to-market initiatives and sales enablement support in the region
  • Oversee P&L and portfolio management for Mobility line of business in APAC countries
  • Lead and Manage Group Operations and Business Development for Insurance and Reinsurance activities in Asia
  • Develop pipeline, new business lines, on-boarding and launch of new products
  • Manage processing and claims management teams
  • Implementation and management of IT development projects and subcontractors
  • Senior account management and client reporting
  • Lead underwriting activities and contractual agreements in accordance to regulatory and compliance
  • Lead Marketing and Training Delivery activities

Regional Business Development Manager

NexAssure Group
October 2017 to September 2018
  • Develop pipeline and lead business development in Asia
  • Develop new business lines and account management
  • Delivery on new projects
  • Lead tech start-up regional sales and profitability goals in SEA region
  • Increase annual growth figures, improving sales / cost ratio
  • Market trend evaluation
  • Maintaining customer accounts and database
  • Manage general and specialty lines insurance products, secure new business, P&L responsibilities, designing and implementing B2B and B2C programs in Asia Pacific
  • Manage activities for product launches, campaigns and marketing programs in the region
  • Lead sales pitches to CXO level and senior management clients
  • Ensure adequate and continuous controls are exercised over all assigned activities
  • Strategic product planning and communications
  • Implementation of operations activities including cost management, procedures and IT systems requirements
  • End-to-end product and training delivery
  • Manage claims activities for Asia region
  • Head of Production Protection unit in Singapore for business and operations
  • Develop network, system set up and maintain professional self-development
  • Support new business set up including meeting, document proof and process development
  • Set up & conduct training programs for new project and existing projects
  • Staff development in Asia Pacific Region
  • Attend to all intakes of customers' cars for repair and servicing
  • Promote good customer relations and ensure customer satisfaction on all repair and servicing activities
  • Diagnose car problems and accompany customers for test drives
  • Explanation of mechanical & electronics processes to customers for repair jobs
  • Provide excellent frontline customer service to Toyota vehicle owners
  • Explanation of service repairs, work done & charges to customers
  • Liaising & supervise technicians & outside contractors, oversee service & repair of vehicles
  • Sales of aftersales products such as car accessories, tyres, & extended warranty programmes
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Resume created on DoYouBuzz