Fazli Faroog
Experienced Business and Operations Professional
Strategic Planning
Business Development
Operations
Insurance
Technology
Professional Status
Employed
Open to opportunities
About Me
Regional and senior management experience with proven records of leading, planning and active participation in company’s profitability and growth.
Regional Head, Product Management & Innovation, Mobility, Asia Pacific
Allianz Partners
Since August 2022
- Managing the regional responsibilities of product management and innovation for the Mobility line of business in the APAC region
- Responsible for strategic planning, product planning, go-to-market initiatives and sales enablement support in the region
- Oversee P&L and portfolio management for Mobility line of business in APAC countries
Head Of Operations APAC
NexAssure Group
October 2017
to July 2022
- Lead and Manage Group Operations and Business Development for Insurance and Reinsurance activities in Asia
- Develop pipeline, new business lines, on-boarding and launch of new products
- Manage processing and claims management teams
- Implementation and management of IT development projects and subcontractors
- Senior account management and client reporting
- Lead underwriting activities and contractual agreements in accordance to regulatory and compliance
- Lead Marketing and Training Delivery activities
Regional Business Development Manager
NexAssure Group
October 2017
to September 2018
- Develop pipeline and lead business development in Asia
- Develop new business lines and account management
- Delivery on new projects
Director, Sales & Business Development SEA
Raxel Telematics
January 2017
to September 2017
- Lead tech start-up regional sales and profitability goals in SEA region
- Increase annual growth figures, improving sales / cost ratio
- Market trend evaluation
- Maintaining customer accounts and database
Regional Manager, Asia Pacific
Allianz Global Automotive
August 2013
to December 2016
Full-time
Singapore
Singapore
- Manage general and specialty lines insurance products, secure new business, P&L responsibilities, designing and implementing B2B and B2C programs in Asia Pacific
- Manage activities for product launches, campaigns and marketing programs in the region
- Lead sales pitches to CXO level and senior management clients
- Ensure adequate and continuous controls are exercised over all assigned activities
- Strategic product planning and communications
- Implementation of operations activities including cost management, procedures and IT systems requirements
- End-to-end product and training delivery
Regional Manager – Product Protection Claims Asia / Head, Product Protection Singapore
QBE Insurance International Limited
September 2008
to August 2013
Full-time
Singapore
Singapore
- Manage claims activities for Asia region
- Head of Production Protection unit in Singapore for business and operations
- Develop network, system set up and maintain professional self-development
- Support new business set up including meeting, document proof and process development
- Set up & conduct training programs for new project and existing projects
- Staff development in Asia Pacific Region
Customer Service Advisor
Performance Motors Pte Ltd
August 2006
to September 2008
Full-time
Singapore
Singapore
- Attend to all intakes of customers' cars for repair and servicing
- Promote good customer relations and ensure customer satisfaction on all repair and servicing activities
- Diagnose car problems and accompany customers for test drives
- Explanation of mechanical & electronics processes to customers for repair jobs
Service Engineer
Borneo Motors (S) Pte Ltd
June 2004
to July 2006
Full-time
Singapore
Singapore
- Provide excellent frontline customer service to Toyota vehicle owners
- Explanation of service repairs, work done & charges to customers
- Liaising & supervise technicians & outside contractors, oversee service & repair of vehicles
- Sales of aftersales products such as car accessories, tyres, & extended warranty programmes
Majoring in Mechanical Engineering and Aerospace materials
Attained good credits for both engineering and non-engineering subjects
Attained good credits for both engineering and non-engineering subjects
Currently pursuing part-time
Awarded 7 GCE ‘O’ level with distinctions in Mathematics and Malay
Good credits in English, Science, Design and Technology, Geography and English Literature
Good credits in English, Science, Design and Technology, Geography and English Literature
Skills
Management
- Planning and Strategy
- Business Development
- Operations Management
- Product Development
- Technology
- B2B and B2C
Soft Skills
- Leadership Development
- Adaptability
- Collaborative
- Critical Thinking
- Reliable
Languages
- Spoken English, Malay, Bahasa Indonesia
- Written English, Malay, Bahasa Indonesia
Tools
- Microsoft Office (Word, Excel, PowerPoint)
